fix problems on TV Plus [iphone]

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—— Run into issues on TV Plus? Get help pending when official support gets back to you!

TV Plus: Smart TV Remote
Info:
company: TV Cast Pte. Ltd.
: https://www.facebook.com/TV-Plus-103122478231532
: tvcast.in
Chat with our AI-based TV Plus Support
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Ads issue

Frequent ads interrupt usage

Fix: Check if there is an option within the app to reduce the frequency of ads or to opt for a paid version that minimizes ads. OR Use the app... ⇲

Popup ads block basic functions

Fix: Look for an option in the app settings to disable or limit ads, or consider upgrading to a premium version if it offers an ad-free experienc... ⇲
 
Compatibility issue

Cannot turn on TV with the app

Fix: Ensure that your TV supports wake-on-LAN or similar features. Check the TV settings to enable this option if available. OR Try using the... ⇲

TV Plus is a knockoff of the official LG app

Fix: Research and compare features of the TV Plus app with the official LG app to determine if it meets your needs better. OR If you prefer th... ⇲

Incompatibility with Apple Watch

Fix: Check if there are any updates available for the app that may improve compatibility with Apple Watch. OR Consider using the app solely on... ⇲
 
UI issue

Laggy cursor control

Fix: Close other apps running in the background to free up resources. Double-tap the home button and swipe up on apps to close them. OR Check... ⇲

Difficult to navigate menus

Fix: Practice using the app to become more familiar with its layout. Sometimes, repeated use can improve navigation skills. OR Look for online... ⇲

Touchpad control is hard to use

Fix: Adjust the sensitivity settings if available in the app settings. This can help improve touchpad responsiveness. OR Consider using a styl... ⇲

Overall poor user experience

Fix: Provide feedback within the app if possible, as this can help improve future updates, even if you are not contacting developers directly.... ⇲
 
Network issue

Inconsistent connection to TV

Fix: Ensure both your iPhone and TV are connected to the same Wi-Fi network. Check the network settings on both devices. OR Restart both your... ⇲

TV Plus fails to recognize TV intermittently

Fix: Ensure that your TV's firmware is up to date. Check the manufacturer's website for any updates and install them if necessary. OR Try rese... ⇲

Requires reboot to reconnect

Fix: Instead of rebooting, try toggling the Wi-Fi off and on again on your iPhone to refresh the connection. OR Check for any available update... ⇲
 
Payments issue

Limited functionality without premium

Fix: Familiarize yourself with the free features available in the app. Sometimes, basic functionalities can still be useful without premium acces... ⇲

Subscription model is misleading

Fix: Review the app's terms and conditions to understand the subscription model better. This can help clarify what features are included. OR K... ⇲

Inability to use app without premium

Fix: Explore other remote control apps that do not require a premium subscription for basic functionalities. OR Check if there are any promoti... ⇲

Refund issues reported

Fix: Review the app's refund policy in the App Store to understand the process for requesting a refund. OR Keep records of your transactions a... ⇲

Limited trial period before payment is required

Fix: Take full advantage of the trial period by testing all features thoroughly to determine if the app meets your needs before committing to pay... ⇲
 
Glitches issue

Glitches in navigation

Fix: Clear the app's cache if the option is available in the settings, as this can help resolve glitches. OR Reinstall the app to ensure you h... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
82.7%

Bad experience
14.4%

Neutral
2.8%

~ from our NLP analysis of 21,066 combined software ratings.

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 Private Data TV Plus collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Yearly Premium: $24.99 Unlock all feature. Remove ads.
  2. Weekly Premiym: $1.99 Unlock all features. Remove ads.
  3. Lifetime Premium: $19.99 Unlock all features. Remove ads.
  4. Monthly Premium: $4.99 Unlock all features. Remove ads.