fix problems on SkyView [iphone]

—— Run into issues on SkyView? Get help pending when official support gets back to you!

SkyView®

Info:

company: Terminal Eleven LLC

: http://www.terminaleleven.com/help/

: www.terminaleleven.com

Chat with our AI-based SkyView Support

🛠️ Common SkyView Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Calibration issues

Fix: To recalibrate the SkyView app, open the app and ensure that you are in an open area away from tall buildings and trees. Tap on the settings... ⇲

Augmented reality settings cannot be turned off

Fix: To disable the augmented reality feature, look for an option in the app's settings menu. Open SkyView, tap on the settings icon, and look fo... ⇲

Gameplay issue

No tutorial or prompts in the full version

Fix: To familiarize yourself with the app, explore the settings menu for any help or guide options. Some apps include a 'Help' or 'About' section... ⇲

Audio issue

Music feature not working

Fix: First, ensure that your device's volume is turned up and not muted. Check the app's settings to see if there is a specific volume control fo... ⇲

Search issue

Difficulty in identifying specific stars or objects

Fix: To improve object identification, ensure that you are using the app in a dark area away from city lights. This will enhance visibility. Addi... ⇲

Bugs issue

SkyView shows stars below the horizon

Fix: Check your device's location settings to ensure that the app is accurately detecting your current location. Go to 'Settings' > 'Privacy' > '... ⇲

Inaccurate object positioning

Fix: To address inaccurate positioning, first ensure that your device's compass is calibrated. You can do this by moving your device in a figure-... ⇲

UI issue

User interface issues with gifting the app

Fix: If you are having trouble gifting the app, ensure that you are using the latest version of the App Store. Open the App Store, go to your acc... ⇲