fix problems on Hesab.az [iphone]

—— Run into issues on Hesab.az? Get help pending when official support gets back to you!

Hesab.az – Digital Wallet

Info:

company: GoldenPay OJSC

: http://www.hesab.az

Chat with our AI-based Hesab.az Support

🛠️ Common Hesab.az Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Security code required for small payments

Fix: Check the app settings to see if there is an option to adjust security settings for small payments. Some apps allow users to set thresholds... ⇲

International debit/credit card not accepted

Fix: Verify if the app has a list of accepted payment methods in the settings or FAQ section. If your card is not listed, consider using a local... ⇲

Payments issue

Card declined errors

Fix: Ensure that your card details are entered correctly in the app. Double-check the card number, expiration date, and CVV code. Also, confirm t... ⇲

Double charging issues

Fix: Keep a record of your transactions and check your bank statement to identify any double charges. If you notice a double charge, you can disp... ⇲

Slow code delivery for payments

Fix: Ensure that you have a stable internet connection, as slow connections can delay code delivery. Try switching between Wi-Fi and mobile data... ⇲

Inconsistent payment status display

Fix: Refresh the app or navigate away from the payment status page and return to see if the status updates correctly. Sometimes, a simple refresh... ⇲

Support issue

No help or support option in the app

Fix: Look for a help or FAQ section within the app settings. Many apps include a knowledge base or troubleshooting guide that can assist with com... ⇲

Poor customer support

Fix: Utilize any available online resources such as forums or community support pages where other users may share solutions to common problems.... ⇲

Registration issue

Repetitive email entry for registered members

Fix: Check if there is an option in the app settings to save your email address for future transactions. Some apps allow you to enable autofill f... ⇲

Email confirmation issues

Fix: Check your spam or junk email folder to ensure that confirmation emails are not being filtered out. Add the app's email address to your cont... ⇲

UI issue

Bad user experience

Fix: Explore the app settings for any customization options that may improve your experience, such as changing themes or layouts. OR Consider... ⇲

Loading issue

Hesab.az fails to display content after opening

Fix: Try closing the app completely and reopening it. If the issue persists, restart your device to clear any temporary glitches. OR Check for... ⇲

Freezing issue

Hesab.az freezes

Fix: Force close the app by swiping it away in the app switcher and then reopen it. This can help clear any temporary issues causing the freeze.... ⇲

Security issue

Unnecessary security code requests after card authorization

Fix: Check the app settings for any security preferences that may be causing this. Adjusting these settings may reduce unnecessary prompts. OR... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

78.4%

Bad experience

21.6%

Neutral

0.0%

~ from our NLP analysis of 37 combined software ratings.

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Private Data Hesab.az collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Diagnostics