fix problems on REVIAN [iphone]

—— Run into issues on REVIAN? Get help pending when official support gets back to you!

REVIAN

Info:

company: Revian, Inc.

: https://revian.com/support

Chat with our AI-based REVIAN Support

🛠️ Common REVIAN Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

REVIAN needs work

Fix: Check for any available updates for the REVIAN app in the App Store. Developers often release updates to fix bugs and improve performance. T... ⇲

Clunky interface

Fix: Explore the app settings to customize the interface to your liking. Sometimes, adjusting settings can improve usability. Look for options un... ⇲

Slow issue

Slow to connect to device

Fix: Ensure that Bluetooth is enabled on your iPhone and that the REVIAN device is charged and within range. Go to 'Settings' > 'Bluetooth' and m... ⇲

Longer connection times after update

Fix: Try resetting the network settings on your iPhone. Go to 'Settings' > 'General' > 'Reset' > 'Reset Network Settings'. This can help resolve... ⇲

Network issue

Requires Internet to start

Fix: If you need to use the app without an Internet connection, consider downloading any necessary data or updates while you are connected. This... ⇲

REVIAN hangs on logo without Internet

Fix: If the app hangs on the logo, try force quitting the app and reopening it. To do this, swipe up from the bottom of the screen (or double-cli... ⇲

Requires connection to cap every time

Fix: Ensure that the cap is properly secured and that the device is functioning correctly. Sometimes, a loose connection can cause the app to req... ⇲

REVIAN frequently down

Fix: Monitor the app's performance and check if the issue occurs during specific times. If it does, it may be a server issue. In the meantime, tr... ⇲

Battery issue

Battery level accuracy issues

Fix: Check if the REVIAN device is fully charged and functioning properly. Sometimes, the device itself may have battery issues that affect the a... ⇲

Settings issue

Reminders toggle not functioning

Fix: Check the app's notification settings on your iPhone. Go to 'Settings' > 'Notifications' > 'REVIAN' and ensure that notifications are enable... ⇲

Glitches issue

Glitchy performance

Fix: Close any other apps running in the background to free up resources. Double-click the home button (or swipe up from the bottom) and swipe aw... ⇲

Loading issue

Takes time to load

Fix: Ensure that your iPhone has enough storage space. Go to 'Settings' > 'General' > 'iPhone Storage' to check. If storage is low, consider dele... ⇲

Gameplay issue

Limited treatment time

Fix: Check the app settings to see if there are options to extend treatment time or adjust settings related to treatment duration. OR Refer to... ⇲

Compatibility issue

Incompatibility with other Bluetooth devices

Fix: Ensure that the REVIAN device is the only Bluetooth device connected when using the app. Disconnect other devices to see if this resolves th... ⇲

Updates issue

Recent update deletes pictures

Fix: Check if the pictures are stored in a different location on your device. Sometimes, updates can change where files are saved. Look in your P... ⇲