fix problems on SoundLink 3 [iphone]

—— Run into issues on SoundLink 3? Get help pending when official support gets back to you!

SoundLink 3

Info:

company: Sonic Innovations, Inc.

: https://www.sonici.global/product-support

Chat with our AI-based SoundLink 3 Support

🛠️ Common SoundLink 3 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Will not stay connected to hearing aids

Fix: 1. Ensure that your hearing aids are fully charged and within range of the SoundLink 3. 2. Go to the Bluetooth settings on your iPhone and f... ⇲

Takes ages to pair

Fix: 1. Make sure both the SoundLink 3 and the hearing aids are in pairing mode. 2. Turn off Bluetooth on your iPhone and turn it back on to refr... ⇲

Network issue

Won't connect after pairing

Fix: 1. Go to the Bluetooth settings on your iPhone and ensure that the hearing aids are listed as connected. If not, try to connect manually. 2.... ⇲

Hearing aids keep disconnecting

Fix: 1. Ensure that the hearing aids are fully charged and within range of the SoundLink 3. 2. Check for any interference from other Bluetooth de... ⇲

Requires frequent turning off of devices to reconnect

Fix: 1. Instead of turning off the devices, try toggling Bluetooth off and on again on your iPhone to refresh the connection. 2. Ensure that both... ⇲

Audio issue

Volume adjustment issues

Fix: 1. Check the volume settings on both the SoundLink 3 and the hearing aids. Make sure they are not muted or set to a very low volume. 2. Use... ⇲

Support issue

Inaccessible customer support

Fix: OR ⇲

Long hold times for support

Fix: OR ⇲

Updates issue

Connection problems after app update

Fix: 1. Restart your iPhone after the app update to refresh the system. 2. Go to the Bluetooth settings and forget the hearing aids, then re-pair... ⇲

UI issue

Frustrating user experience

Fix: 1. Familiarize yourself with the user manual for both the SoundLink 3 and the hearing aids to understand their features and settings better.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

92.9%

Neutral

7.1%

Good experience

0.0%

~ from our NLP analysis of 14 combined software ratings.

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Private Data SoundLink 3 collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics