fix problems on Lounge [iphone]

—— Run into issues on Lounge ? Get help pending when official support gets back to you!

Lounge by Zalando

Info:

company: Zalando SE

: https://www.zalando-lounge.co.uk/contact

: www.zalando-lounge.co.uk

Chat with our AI-based Lounge Support

🛠️ Common Lounge Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No English language option

Fix: Check if the app has a language setting in the menu. Go to the app settings and look for a language option. If available, switch to English.... ⇲

Scammers present

Fix: Always verify the seller's ratings and reviews before making a purchase. Look for verified purchase badges or seller ratings to ensure credi... ⇲

Ads issue

Advertises unavailable products

Fix: Before making a purchase, check the product availability status. If a product is marked as available but you receive a notification of unava... ⇲

Bugs issue

Delayed order cancellations

Fix: If you need to cancel an order, do so as soon as possible through the app. Navigate to your orders, select the order you wish to cancel, and... ⇲

Support issue

Lack of customer communication on cancellations

Fix: Ensure that your notification settings are enabled in the app. Go to Settings > Notifications and make sure that notifications for order upd... ⇲

Compatibility issue

Not functional in Italy

Fix: If the app is not functioning properly in Italy, try uninstalling and reinstalling the app. This can resolve any temporary glitches that may... ⇲

Slow issue

Poor performance

Fix: Clear the app cache to improve performance. Go to your iPhone Settings > General > iPhone Storage, find Lounge by Zalando, and select 'Offlo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.2%

Bad experience

2.6%

Neutral

1.1%

~ from our NLP analysis of 533 combined software ratings.

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InPost Mobile

Private Data Lounge collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics
- Other Data