fix problems on Gold Apple [iphone]

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—— Run into issues on Gold Apple? Get help pending when official support gets back to you!

Gold Apple: beauty store
Info:
company: Парфюмерный супермаркет «Золотое Яблоко»
: https://goldapple.qa
: goldapple.qa
Chat with our AI-based Gold Apple Support
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Bugs issue

Error when accessing cart

Fix: Clear the app's cache. Go to 'Settings' > 'General' > 'iPhone Storage', find the Gold Apple app, and select 'Offload App'. This will clear t... ⇲

Inaccurate delivery dates

Fix: Check your internet connection. A weak connection can lead to delays in updating delivery information. Ensure you have a stable connection b... ⇲
 
Settings issue

Inability to edit birth date

Fix: Check if the app allows you to edit your profile information. Go to your account settings and look for an option to edit personal informatio... ⇲
 
Crashes issue

Gold Apple crashes frequently

Fix: Ensure your device's software is up to date. Go to 'Settings' > 'General' > 'Software Update' and install any available updates. This can im... ⇲
 
UI issue

Cannot view photos in reviews

Fix: Check your app permissions. Go to 'Settings' > 'Privacy' > 'Photos' and ensure that the Gold Apple app has permission to access your photos.... ⇲
 
Updates issue

Free shipping threshold increased

Fix: Consider combining orders with friends or family to meet the new threshold. This can help you take advantage of free shipping without having... ⇲
 
Customization issue

No recommendation system

Fix: Utilize the search function to find products similar to what you like. You can search for specific categories or brands to discover new item... ⇲

Limited product range for men

Fix: Check if there are specific categories for men's products within the app. Sometimes, they may be listed under different sections or filters.... ⇲
 
Search issue

Search function not working

Fix: Clear the app's cache as mentioned earlier. This can help resolve issues with the search function not returning results. OR Try using dif... ⇲
 
Freezing issue

Gold Apple lags and freezes

Fix: Close other apps running in the background. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe away apps to... ⇲
 
Login issue

Cannot log in due to phone number error

Fix: Double-check the phone number format. Ensure you are entering the correct country code and that there are no extra spaces or characters. O... ⇲
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 what users are saying
Good experience
97.5%

Bad experience
1.8%

Neutral
0.7%

~ from our NLP analysis of 4,437 combined software ratings.

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Спортмастер: интернет-магазин
Авито: работа, авто, отели
РИВ ГОШ: интернет магазин
CDEK: Delivery & Shopping
Магнит: акции и доставка

 Private Data Gold Apple collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics