fix problems on BNH [iphone]

​

—— Run into issues on BNH ? Get help pending when official support gets back to you!

BNH Mobile
Info:
company: Bank of New Hampshire
: https://www.bnh.bank/about/contact-us/
: www.bnh.bank
Chat with our AI-based BNH Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

Check deposit feature frequently denies deposits

Fix: Ensure that you are following all the guidelines for check deposits, such as taking clear photos of the check and ensuring that the check is... ⇲

Pending payments not visible on mobile

Fix: Check if there is an option in the app settings to display pending payments. Sometimes, this feature can be toggled on or off. OR Log out... ⇲

Limitations on payment features

Fix: Review the app's user guide or help section to understand the limitations of the payment features. Sometimes, certain features may only be a... ⇲
 
Crashes issue

BNH crashes during check deposit

Fix: Make sure that your app is updated to the latest version. Go to the App Store, search for BNH Mobile, and check for any available updates. U... ⇲
 
Slow issue

Bill pay functionality is slow

Fix: Try using the bill pay feature during off-peak hours when server traffic may be lower. This can sometimes improve the speed of transactions.... ⇲
 
Syncing issue

Inconsistent transaction updates

Fix: Ensure that you have a stable internet connection. Inconsistent updates can occur if the app is unable to sync with the server properly due... ⇲
 
Installation issue

BNH requires frequent reinstallation

Fix: Check for any available updates for your iPhone's operating system. Sometimes, compatibility issues can cause apps to malfunction, leading t... ⇲
 
UI issue

User interface not intuitive

Fix: Take some time to explore the app's features and settings. Familiarizing yourself with the layout can help improve your experience. Look for... ⇲

Lack of organization for transactions

Fix: Use any available filtering or sorting options within the app to organize your transactions by date, amount, or category. This can help you... ⇲

Bill pay options are hard to find

Fix: Explore the app's main menu thoroughly to locate the bill pay section. Sometimes, it may be nested under different categories or settings.... ⇲
 
Settings issue

Inability to specify accounts for bill pay

Fix: Review the app settings to see if there is an option to manage or specify accounts for bill pay. This feature may be hidden in the account m... ⇲
 
Glitches issue

Glitches during check deposits

Fix: Ensure that your app is updated to the latest version, as updates often fix known glitches. Also, check your internet connection for stabili... ⇲
 
Customization issue

Old logo and design not preferred

Fix: While you cannot change the logo or design, you can provide feedback through the app's feedback feature to express your preferences for futu... ⇲
 
Bugs issue

Transfer system has bugs

Fix: Check for app updates, as developers often release patches to fix bugs. Make sure your app is running the latest version. OR If you encou... ⇲
 
Compatibility issue

No iPad version available

Fix: If you have an iPad, consider using the iPhone version of the app in compatibility mode. You can download it from the App Store and run it o... ⇲
 
Support issue

Customer service response is slow

Fix: Check the app for any self-help resources or FAQs that may address your issue without needing to contact customer service. OR If you need... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
89.1%

Bad experience
7.3%

Neutral
3.6%

~ from our NLP analysis of 1,115 combined software ratings.

 Switch to these Alternatives:
Meredith Village Savings Bank
Northway Bank Mobile
Granite State Credit Union
Lighthouse Credit Union
Franklin Savings Bank
WGSB Mobile
St. Mary's Bank Mobile Banking
Merrimack County Savings Bank
Bellwether Mobile 24
New Hampshire FCU

 Private Data BNH collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics