fix problems on Hospitality [iphone]

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—— Run into issues on Hospitality ? Get help pending when official support gets back to you!

Hospitality Mobile Access
Info:
company: ASSA ABLOY AB
: https://www.assaabloyglobalsolutions.com
: www.assaabloyglobalsolutions.com
Chat with our AI-based Hospitality Support
   Hello! How can I assist you?  

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Bugs issue

Hospitality is unreliable as a key

Fix: 1. Check for updates: Ensure that both the app and your iPhone's iOS are up to date. Go to Settings > General > Software Update to check for... ⇲

Hospitality has not worked for months

Fix: 1. Reinstall the app: Delete the app and reinstall it from the App Store to ensure you have the latest version and a fresh installation. O... ⇲
 
Compatibility issue

No Apple Watch support

Fix: 1. Use your iPhone instead: While waiting for Apple Watch support, ensure your iPhone is readily accessible for unlocking doors. OR 2. Ch... ⇲

Cannot add key to Apple Wallet

Fix: 1. Check app settings: Open the Hospitality Mobile Access app and look for an option to add your key to Apple Wallet. If available, follow t... ⇲

Old method needed for access

Fix: 1. Check for app updates: Ensure you have the latest version of the app, as updates may include new access methods. OR 2. Contact your se... ⇲
 
Permissions issue

Requires constant app access

Fix: 1. Adjust app settings: Go to Settings > Privacy > Location Services and set the Hospitality Mobile Access app to 'While Using the App' to r... ⇲
 
Updates issue

New update causes app failure

Fix: 1. Roll back the app version: If possible, uninstall the app and reinstall an older version if you have a backup or can find it online. OR... ⇲
 
Freezing issue

Hospitality freezes during use

Fix: 1. Restart the app: Force close the app and reopen it to see if the freezing issue persists. OR 2. Free up storage space: Go to Settings... ⇲
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 what users are saying
Bad experience
69.0%

Good experience
19.0%

Neutral
11.9%

~ from our NLP analysis of 42 combined software ratings.

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 Private Data Hospitality collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data