fix problems on Dr.Pad [iphone]

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—— Run into issues on Dr.Pad? Get help pending when official support gets back to you!

Dr.Pad: Patient Medical Record
Info:
company: IMEDI Systems, LLC
: http://drpad.us/contactus/
: drpad.us
Chat with our AI-based Dr.Pad Support
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Support issue

Poor customer support

Fix: 1. Use In-App Support: Check if the Dr.Pad app has a help or support section within the app. This may provide FAQs or troubleshooting tips.... ⇲
 
Syncing issue

Cross device synchronization does not work

Fix: 1. Check Internet Connection: Ensure both devices are connected to a stable internet connection. Syncing requires a good connection. 2. Log... ⇲

Inability to access data across devices

Fix: 1. Ensure Sync is Enabled: Go to the app settings and ensure that data synchronization is enabled. This is crucial for accessing data across... ⇲
 
UI issue

User interface is not friendly

Fix: 1. Explore Tutorials: Check if the app offers any tutorials or guides on how to navigate the interface effectively. This can help you become... ⇲
 
Search issue

Limited search options for patients

Fix: 1. Use Filters: When searching for patients, look for any filter options that may help narrow down your search results, such as by date or s... ⇲
 
Ads issue

Paid features are misleading

Fix: 1. Review Subscription Details: Go to the app’s subscription page to review what features are included in your current plan. This can clarif... ⇲
 
Customization issue

Customization options are lacking

Fix: 1. Explore Settings: Check the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Pro... ⇲
 
Payments issue

High subscription charges

Fix: 1. Evaluate Your Needs: Assess which features you actually use and consider downgrading to a lower subscription tier if available. 2. Look f... ⇲
 
Uploads issue

Inability to upload videos from photo app

Fix: 1. Check File Format: Ensure that the videos you are trying to upload are in a supported format. Convert them if necessary using a video con... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
57.1%

Bad experience
39.3%

Neutral
3.6%

~ from our NLP analysis of 28 combined software ratings.

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m-Patients

 Private Data Dr.Pad collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Yearly subscription for cloud: $169.99 Yearly subscription with the cloud
  2. All the features but the cloud: $12.99 Unlock all the features in app without cloud