fix problems on KSL Sports [iphone]

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—— Run into issues on KSL Sports? Get help pending when official support gets back to you!

KSL Sports
Info:
company: Bonneville International
: https://kslsports.com/
Chat with our AI-based KSL Sports Support
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Screen issue

Live feed stops playing when screen is inactive

Fix: To prevent the live feed from stopping, go to your iPhone's 'Settings', then 'Display & Brightness'. Set 'Auto-Lock' to 'Never' while you ar... ⇲
 
Ads issue

KSL Sports requires screen to be on for ads

Fix: To manage this, you can adjust your screen brightness to a lower setting to save battery while keeping the screen on. Go to 'Settings', then... ⇲

Random ads interrupt segments

Fix: Check if there is a premium version of the KSL Sports app available that offers an ad-free experience. If so, consider upgrading to avoid in... ⇲
 
Battery issue

KSL Sports drains device battery

Fix: To reduce battery drain, go to 'Settings', then 'Battery', and check which apps are consuming the most power. If KSL Sports is a major contr... ⇲
 
Audio issue

Radio feed fails to play

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see if the radio feed plays on a different... ⇲

Poor audio quality on live stream

Fix: Check your internet connection. A weak connection can lead to poor audio quality. Try moving closer to your Wi-Fi router or switching to a m... ⇲
 
Login issue

KSL Sports requires login to listen

Fix: If you find the login process cumbersome, consider using a password manager to save your credentials for quicker access. This way, you can l... ⇲
 
Video issue

Video quality is subpar and times out

Fix: Adjust the video quality settings within the app. Look for a settings icon during playback that allows you to select a lower resolution to i... ⇲
 
Syncing issue

Commercial breaks are out of sync

Fix: If you notice that commercial breaks are out of sync, try pausing the stream for a few moments and then resuming playback. This can sometime... ⇲
 
UI issue

KSL Sports is difficult to navigate

Fix: Familiarize yourself with the app layout by spending some time exploring each section. Take note of where key features are located to improv... ⇲
 
Installation issue

Pages disappear and require reinstallation

Fix: If pages are disappearing, try clearing the app cache. Go to 'Settings', then 'KSL Sports', and look for an option to clear cache or data. T... ⇲
 
Registration issue

Email confirmation link does not work

Fix: Check your spam or junk folder for the confirmation email. Sometimes, important emails can be misdirected. If you find it there, mark it as... ⇲
 
Updates issue

New update drains battery

Fix: If a new update is causing battery drain, check if there are any settings within the app that can be adjusted to reduce battery usage, such... ⇲
 
Freezing issue

KSL Sports hangs during use

Fix: If the app hangs, try closing other apps running in the background to free up memory. Double-click the home button (or swipe up from the bot... ⇲
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 what users are saying
Good experience
54.8%

Bad experience
40.5%

Neutral
4.8%

~ from our NLP analysis of 42 combined software ratings.

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SportTrax

 Private Data KSL Sports collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Sensitive Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics