fix problems on Theatr [iphone]

—— Run into issues on Theatr? Get help pending when official support gets back to you!

Theatr - Buy/Sell Last-Min Tix

Info:

company: Theatr Technology Inc

: https://theatr-app.com/

: theatr-app.com

Chat with our AI-based Theatr Support

🛠️ Common Theatr Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Theatr freezes during use

Fix: 1. Restart the App: Close the Theatr app completely by swiping it away from the app switcher. Then, reopen the app to see if the freezing is... ⇲

Delayed notifications for ticket availability

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Theatr and ensure that notifications are enabled. Make sure 'Allow Notifica... ⇲

Customization issue

Inability to filter alerts by seat location

Fix: 1. Use Search Function: While the app may not have a direct filter, you can use the search function to look for specific seat locations or s... ⇲

Limited negotiation options for sellers

Fix: 1. Use Alternative Platforms: If negotiation is crucial, consider using other ticket-selling platforms that offer more robust negotiation fe... ⇲

Bugs issue

Bugs in the latest version

Fix: 1. Update the App: Check for any available updates for Theatr in the App Store. Developers often release patches to fix bugs in newer versio... ⇲

Notifications issue

No direct link to ticket listings from notifications

Fix: 1. Manually Search: When you receive a notification, take note of the event and manually search for it in the app. This is a workaround unti... ⇲

Account issue

Suspension of accounts without proper review

Fix: 1. Review Terms of Service: Familiarize yourself with Theatr's terms of service to ensure compliance and avoid potential account suspension.... ⇲

Difficulty in accessing past purchase proof

Fix: 1. Check Purchase History: Navigate to your account settings within Theatr and look for a section labeled 'Purchase History' or 'My Tickets'... ⇲

Support issue

Slow response to user inquiries

Fix: 1. Check FAQs: Before reaching out, check the app's FAQ section or help center for common issues and solutions that may address your inquiry... ⇲

Payments issue

Issues with payment processing

Fix: 1. Check Payment Method: Ensure that your payment method is valid and has sufficient funds. Go to Settings > Wallet & Apple Pay to verify yo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.0%

Bad experience

1.2%

Neutral

0.8%

~ from our NLP analysis of 948 combined software ratings.

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Private Data Theatr collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Search History