fix problems on Falcon [iphone]

—— Run into issues on Falcon? Get help pending when official support gets back to you!

Falcon

Info:

company: Falcon Ride WLL

: https://falconride.io

Chat with our AI-based Falcon Support

🛠️ Common Falcon Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot sign up with multiple emails

Fix: If you want to use multiple emails, consider creating a separate account for each email address. Use a different device or browser to sign u... ⇲

Poor scooter connectivity

Fix: Ensure that your Bluetooth is turned on and that the app has permission to access Bluetooth. Go to your iPhone's Settings > Privacy > Blueto... ⇲

Settings issue

Geofencing issues

Fix: Check your location settings. Go to Settings > Privacy > Location Services and ensure that the Falcon app is set to 'Always' or 'While Using... ⇲

Updates issue

Falcon requires update but none available

Fix: Check the App Store for any pending updates. Open the App Store, tap on your profile icon at the top right, and scroll down to see if Falcon... ⇲

Security issue

ID scanning fails

Fix: Ensure that the ID is well-lit and in focus when scanning. Hold the ID flat and steady, and avoid any glare or reflections that could interf... ⇲

Support issue

No social media support

Fix: If you want to share your experience or connect with others, consider using alternative platforms like forums or community groups related to... ⇲

Inadequate customer support

Fix: Look for FAQs or help sections within the app. Many apps have built-in support resources that can provide answers to common questions. OR... ⇲

Payments issue

Payment not accepted

Fix: Check your payment method. Ensure that your credit/debit card is valid and has sufficient funds. Also, verify that the card is accepted by t... ⇲

Crashes issue

Falcon fails to open

Fix: Force close the app and reopen it. To do this, swipe up from the bottom of the screen (or double-click the home button) to view all open app... ⇲

Falcon buffers and crashes

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or cellular data connection. If the connection is weak, try moving to a locat... ⇲

Registration issue

Registration not possible

Fix: Double-check the information you are entering during registration. Ensure that all required fields are filled out correctly and that your em... ⇲

Bugs issue

Falcon unresponsive with bugs

Fix: Try clearing the app's cache or data if the option is available in the app settings. If not, consider reinstalling the app to reset it to it... ⇲

Compatibility issue

Falcon not functioning after iOS 16 update

Fix: Check for any app updates that may have been released to address compatibility issues with iOS 16. Go to the App Store and look for updates.... ⇲

Messages issue

OTP not received

Fix: Check your phone's signal strength and ensure that you are able to receive SMS messages. If you have poor reception, try moving to a locatio... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

64.4%

Good experience

35.6%

Neutral

0.0%

~ from our NLP analysis of 59 combined software ratings.

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Private Data Falcon collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info