fix problems on Puppet Pals [iphone]

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—— Run into issues on Puppet Pals? Get help pending when official support gets back to you!

Puppet Pals
Info:
company: Polished Play, LLC
: http://www.polishedplay.com
: www.polishedplay.com
Chat with our AI-based Puppet Pals Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

requires director's pass for certain features

Fix: Explore the app to see if there are any free features that can be utilized without the director's pass. Sometimes, there are alternative way... ⇲

business model requires additional payments for features

Fix: Evaluate which features are essential for your use and consider if the free version meets your needs. Sometimes, limiting your use to free f... ⇲
 
Audio issue

mic not working

Fix: Check the microphone settings on your iPhone. Go to Settings > Privacy > Microphone and ensure that Puppet Pals has permission to access the... ⇲

limited sound/music options

Fix: Explore the app's settings to see if there are any hidden sound options or updates that may add more sounds or music tracks. OR Use a sep... ⇲
 
Features issue

lack of sharing capability

Fix: Use screen recording to capture your Puppet Pals creations. Go to Settings > Control Center > Customize Controls, then add 'Screen Recording... ⇲
 
Customization issue

cannot use own backgrounds

Fix: Create your own backgrounds using a photo editing app and save them to your camera roll. Then, import these images into Puppet Pals as backg... ⇲

cannot use created puppets

Fix: Ensure that you are following the correct steps to create and save puppets within the app. Double-check the app's tutorial or help section f... ⇲

lack of layers for character interaction

Fix: Use creative workarounds by planning your puppet interactions in a sequence, where you switch between characters instead of layering them.... ⇲
 
Freezing issue

Puppet Pals may freeze

Fix: Close other apps running in the background to free up memory. Double-click the home button (or swipe up from the bottom on newer iPhones) an... ⇲
 
Video issue

no ability to export videos

Fix: Use screen recording to capture your puppet shows as videos. Go to Settings > Control Center > Customize Controls, add 'Screen Recording', a... ⇲
 
Accessibility issue

no subtitles for deaf users

Fix: Consider using a third-party app to add subtitles to your videos after recording them. Apps like 'Kapwing' or 'Clideo' can help you add text... ⇲
 
Bugs issue

tapping on characters does not produce actions

Fix: Ensure that you are tapping on the correct part of the character that is programmed to respond. Refer to the app's help section for guidance... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
71.1%

Bad experience
20.0%

Neutral
8.9%

~ from our NLP analysis of 45 combined software ratings.

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 Private Data Puppet Pals collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Director's Pass: $3.99 Would you like to purchase the entire catalog (including all future content) for %@?
  2. Monsters: $0.99 Creepy, Cookey Monsters
  3. On the Farm: $0.99 Farmers on the farm
  4. Christmas: $0.99 Christmas Characters
  5. Political Par-tay: $0.99 Bush, Palin, Biden, and more...
  6. Zombie Attack: $0.99 Zombie Attack
  7. Talk Shows: $0.99 Talk Show Hosts
  8. Pirates: $0.99 pirates
  9. Fairytale: $0.99 Fairytale Scenes
  10. Wild West: $0.99 wildwest