fix problems on Rently Tours [iphone]

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—— Run into issues on Rently Tours? Get help pending when official support gets back to you!

Rently Tours
Info:
company: Consumer 2.0 Inc
: http://rently.com
Chat with our AI-based Rently Tours Support
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Support issue

Poor customer service response times

Fix: Utilize the in-app support feature to submit your inquiries. This often provides a quicker response than email. Be sure to include all relev... ⇲

Lack of direct contact options

Fix: Use the in-app messaging feature to communicate with property managers or support. This is often the most direct way to get in touch without... ⇲

Delayed email responses from support

Fix: Use the in-app support feature for quicker responses, as this may be prioritized over email inquiries. OR If you have not received a resp... ⇲
 
Login issue

Frequent login issues

Fix: Ensure that you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Password' feature to rese... ⇲
 
Security issue

Unclear security protocols

Fix: Review the security section in the app or on the Rently website to familiarize yourself with their protocols. This can help you understand h... ⇲
 
Updates issue

Limited property listings

Fix: Expand your search criteria within the app. Adjust filters such as price range, location, and property type to see if more listings become a... ⇲

Inaccurate property status updates

Fix: Always verify the property status directly on the listing page before scheduling a tour. If you find discrepancies, report them through the... ⇲
 
Glitches issue

Rently Tours glitches during verification

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and glitches. Go to the App Store, search for Rently Tours,... ⇲
 
Payments issue

High fees for unlimited tours

Fix: Evaluate your touring needs. If you only plan to visit a few properties, consider purchasing a single tour pass instead of the unlimited opt... ⇲
 
UI issue

Frustrating user interface

Fix: Take some time to explore the app and familiarize yourself with its layout. Sometimes, understanding where features are located can alleviat... ⇲
 
Bugs issue

Missing keys in lockboxes

Fix: If you find a missing key, take a photo of the lockbox and the property address, then report the issue through the app to ensure it is docum... ⇲
 
Customization issue

Inability to remove viewed listings

Fix: Check if the app has a 'Favorites' or 'Saved Listings' section where you can manage your viewed properties. If not, consider keeping a separ... ⇲
 
Account issue

Confusing account management

Fix: Take time to explore the account settings section of the app. Familiarizing yourself with the options available can help clarify how to mana... ⇲
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 what users are saying
Good experience
95.8%

Bad experience
2.1%

Neutral
2.1%

~ from our NLP analysis of 26,713 combined software ratings.

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 Private Data Rently Tours collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics