fix problems on Katasymbol [iphone]

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—— Run into issues on Katasymbol? Get help pending when official support gets back to you!

Katasymbol
Info:
company: Shenzhen Supvan Information Technology Co., Ltd.
: https://www.echatsoft.com/visitor/pc/chat.html?companyId=531607
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Network issue

Bluetooth connection issues

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. 2. Forget and reconnect the device: In the Bluetoo... ⇲
 
Customization issue

Cannot edit or create new labels

Fix: 1. Check app permissions: Go to Settings > Katasymbol and ensure that all necessary permissions are granted, especially for storage. 2. Rest... ⇲

Font options not working

Fix: 1. Restart the app: Close Katasymbol completely and reopen it to refresh the settings. 2. Check for updates: Go to the App Store and see if... ⇲

Katasymbol only allows limited text input

Fix: 1. Check for updates: Ensure you are using the latest version of Katasymbol, as updates may increase text input limits. 2. Simplify text: If... ⇲
 
Crashes issue

Katasymbol crashes upon printing

Fix: 1. Update the app: Check the App Store for any updates to Katasymbol that may address crashing issues. 2. Restart your iPhone: This can help... ⇲
 
UI issue

Difficult to navigate app

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. 2. Use the help section: L... ⇲

User unfriendly interface

Fix: 1. Explore settings: Go through the app settings to customize the interface to your liking, if options are available. 2. Use a guide: Look f... ⇲

Inconsistent font resizing

Fix: 1. Check font settings: Go to the font settings in Katasymbol and ensure that the resizing options are set correctly. 2. Restart the app: Cl... ⇲

Requires magnifying glass for instructions

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and adjust the text size or enable bold text to make instructions easier t... ⇲
 
Support issue

Instructions are unclear

Fix: 1. Look for video tutorials: Search online for video tutorials on using Katasymbol, as visual aids can often clarify instructions. 2. Experi... ⇲

Support availability issues

Fix: 1. Use in-app resources: Check if Katasymbol has a help or FAQ section within the app that can provide immediate assistance. 2. Search onlin... ⇲
 
Updates issue

Label templates disappear after update

Fix: 1. Check for updates: Ensure you have the latest version of Katasymbol, as updates may restore missing templates. 2. Reinstall the app: Dele... ⇲
 
Compatibility issue

Printer does not recognize sticker sizes

Fix: 1. Check printer settings: Ensure that the printer settings are configured to recognize the specific sticker sizes you are using. 2. Update... ⇲
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 what users are saying
Bad experience
65.0%

Good experience
25.0%

Neutral
10.0%

~ from our NLP analysis of 40 combined software ratings.

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 Private Data Katasymbol collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics