fix problems on SplashID Safe Password Manager [iphone]

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—— Run into issues on SplashID Safe Password Manager? Get help pending when official support gets back to you!

SplashID Safe Password Manager
Info:
company: SplashData
: http://support.splashdata.com
: splashid.com
Chat with our AI-based SplashID Safe Password Manager Support
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UI issue

Delete button confirmation is inadequate

Fix: Check the app settings for any options related to delete confirmations. If available, enable any additional confirmation prompts to prevent... ⇲

Field descriptions change or disappear

Fix: Check for any app updates that may address this issue. Keeping the app updated can prevent bugs from affecting field descriptions. OR Try... ⇲
 
Data issue

Data corruption issues

Fix: Regularly back up your data. Use the export feature in the app to save your data to a secure location. This way, if corruption occurs, you c... ⇲

Data loss during editing

Fix: Always save changes frequently while editing. If the app allows, use a 'Save' button instead of relying on auto-save features. OR Conside... ⇲
 
Syncing issue

Syncing problems

Fix: Check your internet connection. Ensure that you have a stable Wi-Fi or cellular connection, as syncing issues often arise from connectivity... ⇲

Cloud sync issues despite user preference

Fix: Check the app settings to ensure that cloud sync is enabled. Sometimes, user preferences can be reset during updates. OR If cloud sync is... ⇲
 
Crashes issue

SplashID Safe Password Manager crashes frequently

Fix: Clear the app's cache if the option is available in the settings. This can help improve performance and reduce crashes. OR If the app con... ⇲

SplashID Safe Password Manager closes unexpectedly

Fix: Clear the app's cache if the option is available in the settings. This can help improve performance and reduce unexpected closures. OR If... ⇲
 
Compatibility issue

Inconsistent icon matching between devices

Fix: Ensure that both devices are running the same version of the app. Check for updates on both devices and install any available updates. OR... ⇲

SplashID Safe Password Manager becomes wonky with iOS updates

Fix: After an iOS update, restart your device to refresh the app's performance. This can resolve temporary glitches caused by the update. OR I... ⇲
 
Support issue

Slow customer support response

Fix: Utilize the app's FAQ or help section for immediate answers to common questions. This can often resolve issues without needing to wait for s... ⇲
 
Network issue

SplashID Safe Password Manager requires internet to open

Fix: Check the app settings for any options related to offline access. If available, enable offline mode to allow access without an internet conn... ⇲

WiFi synchronization issues

Fix: Ensure that both devices are connected to the same Wi-Fi network. Syncing issues often arise when devices are on different networks. OR T... ⇲

Limited offline access

Fix: Check the app settings for any options related to offline access. If available, enable offline mode to allow access without an internet conn... ⇲
 
Bugs issue

Bugs in sorting records

Fix: Check for updates to the app, as sorting bugs may be fixed in newer versions. Update the app if necessary. OR As a temporary workaround,... ⇲
 
Ads issue

Upselling tactics

Fix: Review the app's features and settings to ensure you are not inadvertently opting into upsell offers. Familiarize yourself with the free fea... ⇲
 
Payments issue

Lifetime subscription issues

Fix: Review your subscription status in the app settings to confirm your lifetime subscription is active. If there are discrepancies, check your... ⇲
 
Account issue

Inability to reset password without data loss

Fix: Before attempting a password reset, ensure you have a backup of your data. Use the export feature to save your data securely. OR If you n... ⇲
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 what users are saying
Good experience
57.9%

Bad experience
34.8%

Neutral
7.3%

~ from our NLP analysis of 1,009 combined software ratings.

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 Private Data SplashID Safe Password Manager collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info

  Cost of Subscriptions
  1. SplashID Pro: $29.99 This subscription includes a range of services such as secure cloud sync via SplashID.com servers, automatic backups for all your data, unlimited access to all desktop, mobile and web clients, and emergency services in the case of identity theft.