fix problems on Prodrafts [iphone]

—— Run into issues on Prodrafts? Get help pending when official support gets back to you!

Prodrafts - FreeNotes Mind Map

Info:

company: EMMO Corp.

: http://www.emmo.club/prodrafts

Chat with our AI-based Prodrafts Support

🛠️ Common Prodrafts Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lack of lasso select function

Fix: While the app does not currently support a lasso select function, you can use the existing selection tools to select multiple items. Tap and... ⇲

Syncing issues across devices

Fix: Ensure that you are logged into the same account on all devices. Check your internet connection and try toggling Wi-Fi off and on. You can a... ⇲

Updates issue

Inconsistent updates between devices

Fix: To ensure that updates are consistent, make sure that both devices are connected to the internet and that the app is updated to the latest v... ⇲

UI issue

Poor translation in UI

Fix: If you encounter poor translations, try switching the app's language settings to English or another language that you are comfortable with.... ⇲

Copy and paste issues

Fix: If you are having trouble with copy and paste, try using the app's built-in copy and paste functions instead of the standard iOS clipboard.... ⇲

Difficulty in navigating large canvases

Fix: To navigate large canvases more easily, use pinch-to-zoom gestures to zoom in and out. You can also use the scroll feature to move around th... ⇲

Inability to write on certain features like 'tape type'

Fix: If you cannot write on certain features, check if there are specific settings or modes that need to be activated for those features. Refer t... ⇲

Some tools are in a different language

Fix: Check the app's language settings to ensure it is set to your preferred language. This may help change the language of the tools to somethin... ⇲

Payments issue

Some features require premium purchase

Fix: Review the features that are available for free and focus on utilizing those to maximize your use of the app. Create a list of essential fea... ⇲

Freezing issue

Prodrafts freezes when creating new drafts

Fix: If the app freezes, try closing other applications running in the background to free up memory. You can also try restarting your device to c... ⇲

Uploads issue

Inability to bulk export notes

Fix: Currently, if bulk export is not supported, you can export notes individually. Select each note and look for the export option in the menu t... ⇲

Support issue

Unclear tutorials and lack of online community

Fix: Check the app's official website or help section for any available tutorials or guides. You can also look for video tutorials on platforms l... ⇲

Unresponsive support for bugs

Fix: If you encounter bugs, try to document the issue with screenshots and detailed descriptions. This can help you troubleshoot the problem more... ⇲

Compatibility issue

Limited functionality without keyboard on iPad

Fix: If you are using the app without a keyboard, familiarize yourself with the touch gestures and on-screen controls available in the app. This... ⇲

Inability to view notes on older devices

Fix: Ensure that the app is updated to the latest version on the older device. Sometimes, compatibility issues can arise from outdated software.... ⇲

Bugs issue

Undo feature behaves unpredictably

Fix: If the undo feature is not working as expected, try to identify specific actions that cause the issue and avoid them temporarily. This can h... ⇲