fix problems on WISH ESS [iphone]

—— Run into issues on WISH ESS? Get help pending when official support gets back to you!

WISH ESS

Info:

company: ProtaTECH Inc

: http://protatech.com

: protatech.com

Chat with our AI-based WISH ESS Support

🛠️ Common WISH ESS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to log in

Fix: 1. Check your internet connection to ensure it is stable. 2. Ensure you are entering the correct username and password. 3. If you have forgo... ⇲

Frequent login issues

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > WISH ESS > Offload App. This will remove the app but keep its data.... ⇲

Crashes issue

WISH ESS crashes when booking gigs

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store, search for WISH ESS, and check for updates. 2. Restart your iPhone... ⇲

Updates issue

Update prompts without internet connection

Fix: 1. Ensure you have a stable internet connection before attempting to update the app. 2. If you are in an area with poor connectivity, try to... ⇲

Requires major updates

Fix: 1. Regularly check the App Store for updates and install them as they become available. 2. Ensure your iPhone's iOS is also updated to the l... ⇲

UI issue

No job notes visibility

Fix: 1. Check the app settings to ensure that job notes are enabled. 2. Try logging out and logging back in to refresh your session. OR 1. If... ⇲

No zoom out ability

Fix: 1. Check if there are any pinch-to-zoom gestures available in the app. 2. If not, consider providing feedback through the app's feedback fea... ⇲

Lack of question tab for events

Fix: 1. Check if there are any updates available for the app that may add this feature. 2. Look for any FAQs or help sections within the app that... ⇲

No payroll information displayed

Fix: 1. Check if you have the latest version of the app installed. 2. Log out and log back in to refresh your payroll information. OR 1. If pa... ⇲

Missing payroll, hours, pay rates, and W2s

Fix: 1. Check if you have the latest version of the app installed. 2. Log out and log back in to refresh your payroll data. OR 1. If the infor... ⇲

Bugs issue

Non-functional for extended periods

Fix: 1. Restart your iPhone to refresh the system. 2. Check for any app updates in the App Store and install them. OR 1. If the app is still n... ⇲

Account issue

Password reset issues

Fix: 1. Ensure you are using the correct email associated with your account when requesting a password reset. 2. Check your spam or junk folder f... ⇲

User credentials not saved

Fix: 1. Ensure that you have enabled the 'Remember Me' option when logging in. 2. Check your iPhone settings to ensure that the app has permissio... ⇲

Inability to log in after logout

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > WISH ESS > Offload App, then reinstall the app. 2. Ensure you are e... ⇲