fix problems on CBS12 News [iphone]

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—— Run into issues on CBS12 News? Get help pending when official support gets back to you!

CBS12 News
Info:
company: Sinclair Broadcast Group, Inc
: http://cbs12.com/station/contact
: cbs12.com
Chat with our AI-based CBS12 News Support
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Notifications issue

Notifications show outdated updates

Fix: Check the app settings to ensure that notifications are set to show the latest updates. Open CBS12 News, go to Settings within the app, and... ⇲

Unwanted alerts persist despite settings changes

Fix: Double-check your notification settings in both the app and your iPhone settings. Go to Settings > Notifications > CBS12 News and ensure tha... ⇲

Duplicate notifications sent

Fix: Check your notification settings in the app and on your iPhone to ensure that you are not subscribed to multiple alert categories that may c... ⇲
 
Content issue

Limited text articles available

Fix: Explore the app's settings to see if there are options to customize your news feed. Look for categories or topics that you can select to inc... ⇲
 
Ads issue

Ads interfere with news access

Fix: Check if there is an option within the app to limit ads or subscribe to an ad-free version. This may improve your experience by reducing int... ⇲

CBS12 News redirects to App Store instead of news articles

Fix: Clear the app's cache by offloading it. Go to Settings > General > iPhone Storage, find CBS12 News, and select 'Offload App'. Reinstall the... ⇲
 
UI issue

Navigation is difficult and not user-friendly

Fix: Familiarize yourself with the app layout. Spend some time exploring different sections to understand where to find news categories, live upd... ⇲
 
Crashes issue

CBS12 News crashes frequently

Fix: Ensure that your iPhone's software is up to date. Go to Settings > General > Software Update and install any available updates, as they may... ⇲

Recent updates cause app to close unexpectedly

Fix: If the app crashes after an update, try uninstalling and reinstalling it. This can help resolve issues related to the update process. OR... ⇲
 
Audio issue

Sound issues with weather videos

Fix: Check your device's volume settings and ensure that the mute switch is off. Also, check if the app has its own volume control within the vid... ⇲
 
Video issue

Inconsistent live stream performance

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if performance improves. You can also try resett... ⇲
 
Support issue

No option to report problems within the app

Fix: Look for a feedback or help section within the app settings. If there is none, consider using the CBS12 News website to find contact informa... ⇲
 
Compatibility issue

Limited functionality on iPad

Fix: Check if the app is optimized for iPad. If not, consider using the CBS12 News website in a browser for a better experience on your iPad. O... ⇲
 
Loading issue

Too many video segments that take long to load

Fix: Check your internet connection to ensure it is stable and fast enough for video streaming. Switching to a different Wi-Fi network or using c... ⇲
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 what users are saying
Good experience
97.5%

Bad experience
1.3%

Neutral
1.2%

~ from our NLP analysis of 599 combined software ratings.

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 Private Data CBS12 News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics