—— Run into issues on Mi Liberty? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Clear the app cache: Go to your iPhone's Settings > General > iPhone Storage. Find the Mi Liberty app and tap on it. Select 'Offload App'... ⇲
Fix: 1. Reset your password: If you're having trouble logging in, try resetting your password. Go to the login screen, tap on 'Forgot Password?',... ⇲
Fix: 1. Enable background app refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for the Mi Liberty app. This al... ⇲
Fix: 1. Log out and log back in: Sometimes, logging out of your account and logging back in can refresh your account information. Go to the app s... ⇲
Fix: 1. Check payment method: Ensure that your payment method is valid and has sufficient funds. Go to the app settings and verify your payment i... ⇲
Fix: 1. Verify payment details: Double-check that your payment information is entered correctly in the app settings. Ensure that your card is not... ⇲
Fix: 1. Check app permissions: Ensure that the app has the necessary permissions to access your payment methods. Go to Settings > Privacy and che... ⇲
Fix: 1. Explore alternative payment methods: Check if the app allows linking to digital wallets or other payment services that may not be immedia... ⇲
Fix: 1. Use in-app help resources: Check if the app has a help or FAQ section that might provide answers to your questions without needing to con... ⇲
Fix: 1. Provide constructive feedback: Use any available feedback options within the app to share your experience and suggest improvements. OR... ⇲
Fix: 1. Free up storage space: Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps... ⇲
Fix: 1. Close background apps: Double-tap the home button (or swipe up from the bottom on newer iPhones) to view open apps. Swipe up on apps to c... ⇲
Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and layout. Sometimes, understanding the navigation can i... ⇲
Fix: 1. Check mobile data settings: Go to Settings > Cellular and ensure that the Mi Liberty app is allowed to use mobile data. Toggle it on if i... ⇲
Fix: 1. Manually track data usage: Use your iPhone's built-in data tracking feature by going to Settings > Cellular and monitoring your data usag... ⇲
Fix: 1. Use a secure payment method: Consider using a virtual card or a payment service like PayPal that adds an extra layer of security when mak... ⇲
Fix: 1. Check for scheduled maintenance: Look for any announcements within the app or on their website regarding scheduled maintenance times to p... ⇲
Fix: 1. Clear app cache: As mentioned earlier, clearing the app cache can help improve performance. Offload the app from iPhone Storage settings... ⇲
Fix: 1. Check number format: Ensure that you are entering your phone number in the correct format, including the country code if required. OR... ⇲