fix problems on Go Katago [iphone]

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—— Run into issues on Go Katago? Get help pending when official support gets back to you!

Go katago
Info:
company: Beijing Kata Technology Co., Ltd.
: https://katago.io
Chat with our AI-based Go katago Support
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UI issue

Interface only available in Chinese

Fix: Change the language settings on your iPhone. Go to Settings > General > Language & Region, and set your preferred language. Restart the app... ⇲
 
Login issue

Login required to start a game

Fix: If you find the login requirement inconvenient, check if there is an option to play as a guest or offline mode in the app settings. This may... ⇲
 
Gameplay issue

Input for handicap values is limited

Fix: Check if there are any updates available for the app that might expand the handicap input options. Go to the App Store, search for Go Katago... ⇲

Limited steps in variations

Fix: Explore the app settings to see if there are options to increase the number of steps allowed in variations. Sometimes, these settings can be... ⇲
 
Freezing issue

Go katago freezes or lags

Fix: Close other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on newer iPh... ⇲
 
Payments issue

In-app purchases lead to unexpected charges

Fix: Review your purchase history in the App Store to identify any unexpected charges. Go to Settings > [your name] > Subscriptions to manage and... ⇲

Professional version pricing is not appealing

Fix: Look for any promotional offers or discounts that may be available for the professional version. Sometimes, apps offer limited-time discount... ⇲
 
Compatibility issue

Performance on high-end GPUs is suboptimal

Fix: Check if there are any performance settings within the app that can be adjusted for better optimization. Look for options related to graphic... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
56.5%

Bad experience
34.8%

Neutral
8.7%

~ from our NLP analysis of 23 combined software ratings.

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 Private Data Go katago collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Months: $3.99 Continuous monthly equity package
  2. premium: $22.99 Unlock personalized remote ai function
  3. 6M bean: $0.99 Buy 6M beans
  4. 98M bean: $14.99 Buy 98M beans
  5. 50M bean: $7.99 Buy 50M beans
  6. 1M bean: $0.99 Buy 1M beans
  7. Quarters: $13.49 Consecutive quarterly equity package
  8. Months: $8.99 Continuous monthly equity package
  9. 198M bean: $29.99 Buy 198M beans
  10. Quarters: $26.49 Consecutive quarterly equity package