fix problems on Ivanti Email+ [iphone]

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Ivanti Email+
Info:
company: MobileIron
: http://www.ivanti.com
: www.ivanti.com
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Features issue

Calendar functions are inadequate

Fix: 1. Familiarize yourself with the calendar features available in the Ivanti Email+ app. Check the settings to see if there are any options to... ⇲

No option to add other users' calendars

Fix: 1. Check if your email service supports shared calendars. If it does, you may need to access the calendar through the web interface of your... ⇲

Lacks archive option

Fix: 1. Instead of archiving, consider creating a folder for old emails. You can manually move emails to this folder to keep your inbox organized... ⇲

Difficult to manage attachments

Fix: 1. Familiarize yourself with the attachment management features in the Ivanti Email+ app. Check if there are options to preview or save atta... ⇲

No option to remove cancelled meetings from calendar

Fix: 1. Manually delete cancelled meetings from your calendar by going to the calendar view and selecting the cancelled event. Tap 'Delete' to re... ⇲
 
Bugs issue

Emails sometimes sorted as conversations

Fix: 1. Go to the settings in the Ivanti Email+ app and look for the 'Conversation View' option. If it is enabled and you prefer to see emails in... ⇲

Deleting or moving emails affects the wrong email

Fix: 1. Ensure that you are tapping the correct email when deleting or moving. If the app is lagging, try closing and reopening it to refresh the... ⇲
 
UI issue

Move function requires too many clicks

Fix: 1. Familiarize yourself with the app's shortcuts or gestures that may allow you to move emails more quickly. 2. Consider using the drag-and-... ⇲

Interface feels outdated

Fix: 1. Explore the app settings to see if there are any themes or display options that can modernize the interface. 2. Provide feedback through... ⇲
 
Notifications issue

Notifications do not dismiss from Notification Center

Fix: 1. Check your notification settings by going to Settings > Notifications > Ivanti Email+. Ensure that 'Allow Notifications' is enabled and t... ⇲

Emails do not deliver as push

Fix: 1. Go to Settings > Mail > Accounts > Fetch New Data and ensure that 'Push' is enabled for your email account. 2. If push is not available f... ⇲

No message previews in notifications

Fix: 1. Go to Settings > Notifications > Ivanti Email+ and ensure that 'Show Previews' is set to 'Always' or 'When Unlocked'. 2. If the issue per... ⇲

Notifications only show general message count

Fix: 1. Check the notification settings in the Ivanti Email+ app to see if there are options to customize notifications for individual emails or... ⇲

Push notifications are delayed

Fix: 1. Go to Settings > Mail > Accounts > Fetch New Data and ensure that 'Push' is enabled for your email account. 2. Check your internet connec... ⇲

Real-time push email delivery is lacking

Fix: 1. Go to Settings > Mail > Accounts > Fetch New Data and ensure that 'Push' is enabled for your email account. 2. Check your internet connec... ⇲
 
Database issue

Database optimization prevents email access

Fix: 1. If you encounter this issue, try closing the app and reopening it after a few minutes. This may allow the database to finish optimizing.... ⇲
 
Loading issue

Ivanti Email+ takes too long to open

Fix: 1. Clear the app's cache by uninstalling and reinstalling the Ivanti Email+ app. This can help improve loading times. 2. Ensure that your iP... ⇲
 
Crashes issue

Ivanti Email+ frequently crashes

Fix: 1. Ensure that your iPhone's iOS is up to date by going to Settings > General > Software Update. If an update is available, download and ins... ⇲
 
Security issue

Facial unlock feature is unreliable

Fix: 1. Ensure that your iPhone's Face ID is set up correctly by going to Settings > Face ID & Passcode. Make sure that the feature is enabled fo... ⇲
 
Syncing issue

Ivanti Email+ does not update emails in the background

Fix: 1. Go to Settings > Mail > Accounts > Fetch New Data and ensure that 'Push' is enabled for your email account. 2. Check your iPhone's Backgr... ⇲
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 what users are saying
Bad experience
85.5%

Good experience
8.0%

Neutral
6.5%

~ from our NLP analysis of 200 combined software ratings.

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 Private Data Ivanti Email+ collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics