fix problems on Tracksolid Pro [iphone]

—— Run into issues on Tracksolid Pro? Get help pending when official support gets back to you!

Tracksolid Pro

Info:

company: ShenZhen Jimi IoT Co.,Ltd

: http://www.tracksolidpro.com/

Chat with our AI-based Tracksolid Pro Support

🛠️ Common Tracksolid Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inaccurate location tracking

Fix: Ensure that location services are enabled for Tracksolid Pro. Go to your iPhone's Settings > Privacy > Location Services, and make sure Trac... ⇲

Delayed real-time data

Fix: Check your internet connection. A weak or unstable connection can cause delays in data transmission. Try switching between Wi-Fi and cellula... ⇲

Crashes issue

Tracksolid Pro frequently crashes

Fix: Update the app to the latest version. Go to the App Store, search for Tracksolid Pro, and tap 'Update' if available. Developers often releas... ⇲

Frequent need to restart app

Fix: Check for app updates regularly and install them to ensure you have the latest bug fixes and performance improvements. OR If the app cont... ⇲

Support issue

Poor customer support

Fix: Utilize online forums or community groups related to Tracksolid Pro. Users often share solutions and tips that can help resolve issues witho... ⇲

Bugs issue

Error messages when adding devices

Fix: Ensure that the device you are trying to add is compatible with Tracksolid Pro. Refer to the app's documentation for a list of supported dev... ⇲

Notifications issue

Notifications not working

Fix: Check your notification settings for Tracksolid Pro. Go to Settings > Notifications > Tracksolid Pro and ensure that 'Allow Notifications' i... ⇲

Performance issue

Weak performance

Fix: Close other background apps that may be consuming resources. Double-tap the home button (or swipe up from the bottom on newer iPhones) and s... ⇲

Network issue

Inconsistent signal

Fix: Move to an area with better reception. If you are indoors, try going outside or to a location with fewer obstructions to improve signal stre... ⇲

Camera issue

Camera functionality issues

Fix: Ensure that Tracksolid Pro has permission to access your camera. Go to Settings > Privacy > Camera and make sure Tracksolid Pro is enabled.... ⇲

No live camera option

Fix: Check if the live camera feature is available in your version of Tracksolid Pro. If not, consider looking for updates or alternative apps th... ⇲

Account issue

Account management problems

Fix: Double-check your login credentials. Ensure that you are entering the correct username and password. If you have forgotten your password, us... ⇲

Slow issue

Slow response times

Fix: Clear the app's cache if possible. Some apps allow you to clear cache data in their settings, which can improve performance. OR Ensure yo... ⇲

Privacy issue

Location discrepancies

Fix: Calibrate your GPS by moving to an open area and allowing the app to refresh your location. Sometimes, GPS needs a clear view of the sky to... ⇲

Loading issue

Tracksolid Pro fails to refresh location

Fix: Manually refresh the location by pulling down on the screen within the app. This can sometimes trigger a new location update. OR Check yo... ⇲

Syncing issue

Device binding issues

Fix: Ensure that the device you are trying to bind is powered on and within range of your iPhone. Sometimes, proximity is necessary for successfu... ⇲