fix problems on Sensibo [iphone]

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—— Run into issues on Sensibo? Get help pending when official support gets back to you!

Sensibo
Info:
company: Sensibo Inc.
: https://support.sensibo.com
: sensibo.com
Chat with our AI-based Sensibo Support
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UI issue

Sensibo interface is cluttered and confusing

Fix: Take some time to familiarize yourself with the app layout. Create a checklist of the features you use most often and try to focus on those... ⇲
 
Network issue

Random disconnections from Wi-Fi

Fix: Check your Wi-Fi network stability. Ensure that your router is functioning properly and that there are no connectivity issues. Restart your... ⇲
 
Customization issue

Limited automation options

Fix: Explore the existing automation settings in the app. You may find options for scheduling and triggers that you haven't utilized yet. Go to t... ⇲

No ability to save presets for Climate React

Fix: Check if there are any updates available for the app that may include this feature. Sometimes, new features are added in subsequent updates,... ⇲

No option to control multiple units simultaneously

Fix: Check if the app has a 'Group' feature that allows you to control multiple units at once. If available, create a group for your units to man... ⇲
 
Login issue

Passwordless login does not work

Fix: Ensure that you have a stable internet connection when attempting to log in. Sometimes, connectivity issues can prevent the passwordless log... ⇲
 
Bugs issue

Inaccurate temperature readings

Fix: Check the placement of your Sensibo unit. Ensure it is not located near heat sources, drafts, or direct sunlight, as these can affect temper... ⇲

Slats movement controls do not work

Fix: Ensure that your Sensibo unit is properly connected to the app and that there are no connectivity issues. Restart the app and try again to s... ⇲
 
Updates issue

Premium features feel gimmicky

Fix: Evaluate which premium features you find most useful and focus on those. Sometimes, the perceived value of features can improve with regular... ⇲

Sensibo update made controls more complicated

Fix: Review the update notes provided by the app to understand the changes made. Familiarizing yourself with the new layout and features can help... ⇲
 
Payments issue

Basic features require subscription

Fix: Review the features included in the basic plan and see if you can maximize their use. Sometimes, users overlook functionalities that are ava... ⇲
 
Crashes issue

Sensibo resets to home screen on open

Fix: Try clearing the app cache. Go to your iPhone settings, find the Sensibo app, and select 'Clear Cache' if available. This can help resolve i... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
73.7%

Bad experience
22.1%

Neutral
4.2%

~ from our NLP analysis of 312 combined software ratings.

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 Private Data Sensibo collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Energy Saver Plan: $34.99 Energy Saver Plan (Sensibo Plus)
  2. Energy Saver Plan: $4.99 Energy Saver Plan (Sensibo Plus)
  3. Sensibo Plus Monthly: $2.99 Sensibo Plus Monthly
  4. Sensibo Plus Annually: $29.99 Sensibo Plus Annually
  5. Sensibo Plus Monthly: $2.99 Sensibo Plus Monthly
  6. Sensibo Plus Annually: $29.99 Sensibo Plus Annually