—— Run into issues on Find Us? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the app is set to run in the background on the monitored device. Go to the device's settings, find the app, and enable backgroun... ⇲
Fix: Follow a step-by-step guide provided by the app for setting up multiple devices. Make sure to have all devices on hand and connected to the... ⇲
Fix: Ensure that the GPS settings on the monitored device are set to high accuracy. Go to Settings > Location > Mode and select 'High accuracy' t... ⇲
Fix: Check the location settings on the monitored device to ensure that location services are enabled and set to high accuracy. This can help imp... ⇲
Fix: Communicate with the monitored individual about the importance of granting permissions for full functionality. Explain how it benefits both... ⇲
Fix: Discuss the need for consent openly with the monitored individual, emphasizing the benefits of using the app for safety and security. OR... ⇲
Fix: Set up a device management feature if available, which can prevent the app from being uninstalled without a password. Check the app settings... ⇲
Fix: Provide clear information about the app's purpose and functionality to the monitored individual, addressing any misconceptions they may have... ⇲
Fix: Have an open discussion with the monitored individual about privacy concerns and the reasons for using the app. Transparency can help allevi... ⇲
Fix: Evaluate the features you actually need and consider whether the free version meets your requirements. If not, look for promotional offers o... ⇲
Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where features are located to make navigation easier.... ⇲
Fix: Take time to explore the app together with the monitored individual, walking through each feature and explaining its purpose to reduce confu... ⇲
Fix: Encourage the monitored individual to use the app in areas with better signal strength whenever possible. This can improve the app's perform... ⇲
Fix: Check the app's compatibility with the operating systems you are using. If the app is not available on a certain OS, look for alternative ap... ⇲
Fix: Ensure that the monitored device has a stable internet connection, as this is crucial for real-time updates. Encourage the monitored individ... ⇲
Fix: Adjust the app's settings to reduce the frequency of location updates, which can help conserve battery life. Look for options to set updates... ⇲