fix problems on Winni [iphone]

—— Run into issues on Winni? Get help pending when official support gets back to you!

Winni - Cake, Flowers & Gifts

Info:

company: Dhawala Online Solutions Pvt. Ltd.

: https://www.winni.in

Chat with our AI-based Winni Support

🛠️ Common Winni Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Delayed delivery

Fix: Check the estimated delivery time provided at the time of order. If the delivery is delayed, track your order through the app to see if ther... ⇲

Unresponsive customer support

Fix: Try using multiple channels to reach customer support. If the app has a chat feature, use it to send a message. Alternatively, check if ther... ⇲

Bugs issue

Inaccurate order status

Fix: Refresh the app or log out and log back in to see if the order status updates. Sometimes, the app may not refresh automatically, leading to... ⇲

Melted cake upon delivery

Fix: When placing an order, specify a delivery time that is during cooler parts of the day, if possible. This can help prevent cakes from melting... ⇲

Account issue

Requires recipient's phone number

Fix: If you are concerned about privacy, consider asking the recipient for their phone number directly before placing the order. This way, you ca... ⇲

Privacy issue

Spoiled surprises

Fix: To avoid spoiling surprises, consider using a different delivery address where the recipient will not be present. This way, you can ensure t... ⇲

Network issue

Connection timeout issues

Fix: Check your internet connection. Ensure that you are connected to a stable Wi-Fi network or have a strong mobile data signal. If the connecti... ⇲

Freezing issue

Winni freezes

Fix: If the app freezes, try force-closing it. On an iPhone, you can do this by swiping up from the bottom of the screen and pausing in the middl... ⇲

Payments issue

Unethical rush service charges

Fix: Before selecting a rush service, review the charges associated with it. If the fees seem excessive, consider planning your orders in advance... ⇲