fix problems on Marie Claire Magazine US [iphone]

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—— Run into issues on Marie Claire Magazine US? Get help pending when official support gets back to you!

Marie Claire Magazine US
Info:
company: Hearst Communications, Inc.
: https://www.mazsystems.com/support
Chat with our AI-based Marie Claire Magazine US Support
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Slow issue

Slow performance

Fix: 1. Close any other apps running in the background by double-tapping the home button and swiping up on the apps. 2. Clear the app's cache by... ⇲
 
Account issue

Does not recognize subscription

Fix: 1. Ensure you are logged into the app with the same Apple ID used for the subscription. 2. Go to the app's settings and look for a 'Restore... ⇲
 
UI issue

No library tab for purchased issues

Fix: 1. Check the app's settings or menu for a 'Library' or 'My Issues' section. Sometimes it may be hidden under a different tab. 2. If you cann... ⇲

Cropped magazine layout

Fix: 1. Check the app settings for any layout or display options that may affect how the magazine is viewed. 2. If the layout is still cropped, t... ⇲

Frustrating user experience

Fix: 1. Familiarize yourself with the app's layout and features by exploring the settings and help sections. 2. Provide feedback through the app... ⇲
 
Downloads issue

Cannot download issues for print subscribers

Fix: 1. Ensure you are logged into the app with the same account used for your print subscription. 2. Look for a 'Download' option in the app for... ⇲

No option to download entire issue upfront

Fix: 1. Check the app settings for any download options. Sometimes, issues can be downloaded in parts. 2. If the option is not available, conside... ⇲
 
Ads issue

Ads redirect to websites

Fix: 1. Check if there is an option in the app settings to disable ads or limit ad tracking. 2. If ads continue to redirect, consider using a con... ⇲

Random advertisements after app deletion

Fix: 1. Clear your browser history and cache to remove any residual data that may be causing ads to appear. 2. Check your device for any ad-relat... ⇲
 
Payments issue

Requires additional payment for digital access

Fix: 1. Verify if your print subscription includes digital access by checking the terms of your subscription. 2. If it does, ensure you are logge... ⇲

No free digital access for print subscribers

Fix: 1. Check the terms of your print subscription to confirm if digital access is included. 2. If it is, ensure you are logged in with the corre... ⇲
 
Loading issue

Inconsistent content loading

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if it improves loading times. 2. Clear the ap... ⇲
 
Bugs issue

Marie Claire Magazine US is buggy

Fix: 1. Update the app to the latest version in the App Store. 2. If bugs persist, uninstall and reinstall the app to reset it completely. OR... ⇲
 
Support issue

Poor customer support

Fix: 1. Look for a help or FAQ section within the app that may provide answers to common issues. 2. Use any available in-app support features to... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.0%

Bad experience
8.0%

Neutral
5.0%

~ from our NLP analysis of 262 combined software ratings.

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 Private Data Marie Claire Magazine US collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Search History
    • Diagnostics

  Cost of Subscriptions
  1. Marie Claire Magazine: $1.99 Marie Claire Magazine monthly and yearly auto-renewable subscriptions.
  2. Marie Claire Magazine: $19.99 Marie Claire Magazine monthly and yearly auto-renewable subscriptions.
  3. January 2014: $5.99 This is the newest feed for download.
  4. March 2013: $5.99 This is the newest feed for download.
  5. Marie Claire: $0.99 Marie Claire subscription.
  6. September 2013: $5.99 This is the newest feed for download.
  7. July 2013: $5.99 This is the newest feed for download.
  8. May 2013: $5.99 This is the newest feed for download.
  9. April 2013: $5.99 This is the newest feed for download.
  10. February 2013: $5.99 This is the newest feed for download.