fix problems on Guru Investimentos [iphone]

—— Run into issues on Guru Investimentos? Get help pending when official support gets back to you!

Guru Investimentos

Info:

company: Guru Tecnologia

: https://guru.com.vc

: guru.com.vc

Chat with our AI-based Guru Investimentos Support

🛠️ Common Guru Investimentos Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires a bank account to use

Fix: If you do not have a bank account, consider opening a basic checking account that has no monthly fees. Many banks offer accounts specificall... ⇲

Duplicate entries when syncing with B3

Fix: To resolve duplicate entries, manually review your portfolio after syncing. Identify and delete any duplicates by tapping on the entry and s... ⇲

Bugs issue

Incorrect portfolio information

Fix: Verify the accuracy of your portfolio by cross-referencing the information displayed in the app with your actual investment statements or th... ⇲

Crashes issue

Guru Investimentos crashes and doubles portfolio value

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Guru Investimentos, and check for any available updat... ⇲

UI issue

Inaccessible portfolio

Fix: If your portfolio is inaccessible, try logging out of the app and then logging back in. This can refresh your session and restore access to... ⇲

Lack of dividend earnings display

Fix: Manually track your dividend earnings by creating a separate entry in your portfolio for dividends received. This can help you keep a record... ⇲

No confirmation for manual entries

Fix: After making a manual entry, double-check the entry list to ensure that your input has been recorded. This can help you verify that the entr... ⇲

Updates issue

Portfolio disappears after updates

Fix: After an update, check if the app requires you to re-sync your portfolio. Go to the sync settings and manually initiate a sync to restore yo... ⇲

Limited real-time updates

Fix: To get more timely updates, check if there are any settings in the app that allow you to adjust the frequency of updates. Set it to the most... ⇲

Syncing issue

Poor synchronization with CEI

Fix: To improve synchronization, ensure that you have the correct login credentials for CEI entered in the app. Double-check for any typos or out... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.6%

Bad experience

6.6%

Neutral

0.8%

~ from our NLP analysis of 121 combined software ratings.

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Private Data Guru Investimentos collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics