fix problems on Everbridge [iphone]

—— Run into issues on Everbridge? Get help pending when official support gets back to you!

Everbridge

Info:

company: Everbridge, Inc.

: http://www.everbridge.com

: www.everbridge.com

Chat with our AI-based Everbridge Support

🛠️ Common Everbridge Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Everbridge does not send push notifications

Fix: 1. Go to your iPhone's Settings. 2. Scroll down and tap on 'Everbridge'. 3. Ensure that 'Allow Notifications' is turned on. 4. Check that 'S... ⇲

Requires constant location access for map use

Fix: 1. Open your iPhone's Settings. 2. Scroll down and tap on 'Privacy'. 3. Tap on 'Location Services'. 4. Find 'Everbridge' and select 'While U... ⇲

Login issues with existing accounts

Fix: 1. Ensure you are entering the correct username and password. 2. If you forgot your password, tap on 'Forgot Password?' and follow the promp... ⇲

Notifications issue

Inconsistent alert delivery

Fix: 1. Check your notification settings in the iPhone Settings as mentioned earlier. 2. Ensure that you have a stable internet connection, as al... ⇲

Repeated notifications without preference control

Fix: 1. Check the app settings to see if there are options to customize notification preferences. 2. If not, consider muting notifications tempor... ⇲

Delayed message notifications

Fix: 1. Check your internet connection to ensure it is stable. 2. Review your notification settings in the app and on your iPhone to ensure they... ⇲

Requires app to be open for notifications

Fix: 1. Ensure that background app refresh is enabled for Everbridge. Go to Settings > General > Background App Refresh and make sure it is turne... ⇲

Excessive notifications without user control

Fix: 1. Review your notification settings in the app and on your iPhone to customize which alerts you want to receive. 2. Unsubscribe from alerts... ⇲

Crashes issue

Everbridge crashes frequently

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Update the Everbridge app to... ⇲

Syncing issue

No auto-refresh for alerts

Fix: 1. Manually refresh alerts by pulling down on the alert screen to check for new updates. 2. Check the app settings to see if there is an opt... ⇲

UI issue

Difficult navigation and user interface

Fix: 1. Familiarize yourself with the app by exploring all the menus and options. 2. Look for a help or tutorial section within the app that may... ⇲

Everbridge does not accommodate landscape view

Fix: 1. Check if there is an option in the app settings to enable landscape mode. 2. If not, consider using the app in portrait mode as intended.... ⇲

Everbridge fails to display sender information

Fix: 1. Check the app settings to see if there is an option to display sender information. 2. Ensure that you have the latest version of the app... ⇲

Settings issue

Limited information on alert subscriptions

Fix: 1. Check the app's help section or FAQ for more information on how to manage your alert subscriptions. 2. Explore the settings to see if the... ⇲

Cannot subscribe to multiple alert systems

Fix: 1. Check the app settings to see if there is an option to manage multiple subscriptions. 2. If not, consider reaching out to the organizatio... ⇲

Customization issue

No dark mode support

Fix: 1. If you prefer dark mode, you can enable it system-wide on your iPhone by going to Settings > Display & Brightness and selecting 'Dark'. T... ⇲

Lack of customization for alert types

Fix: 1. Check the app settings to see if there are options to customize alert types. 2. If customization is limited, consider providing feedback... ⇲

Messages issue

Inability to send messages

Fix: 1. Ensure that you have a stable internet connection. 2. Check if the app has permissions to access your contacts and messaging features in... ⇲

Support issue

No clear support contact available

Fix: 1. Look for a help or support section within the app that may provide FAQs or troubleshooting tips. 2. Check the app's website for contact i... ⇲

Bugs issue