fix problems on ABIM Physician Portal [iphone]

—— Run into issues on ABIM Physician Portal? Get help pending when official support gets back to you!

ABIM Physician Portal

Info:

company: American Board of Internal Medicine

: https://www.abim.org/

: www.abim.org

Chat with our AI-based ABIM Physician Portal Support

🛠️ Common ABIM Physician Portal Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ABIM Physician Portal crashes frequently

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲

Poor customer service

Fix: 1. Utilize the FAQ section within the app or on the ABIM website to find answers to common questions. 2. If you need to reach out for suppo... ⇲

Updates issue

Update attempts fail

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Clear the app cach... ⇲

Credentials not recognized

Fix: 1. Double-check that you are entering your credentials correctly, including case sensitivity and any special characters. 2. If you have for... ⇲

Endless login loop

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find the ABIM app, and select 'Offload App'. 2. Restart your iPho... ⇲

Wrong credentials error

Fix: 1. Double-check that you are entering your credentials correctly, including case sensitivity and any special characters. 2. If you have for... ⇲

Inability to log in

Fix: 1. Verify that you are using the correct username and password. If unsure, use the 'Forgot Password' feature to reset your password. 2. Che... ⇲

Account issue

Unable to access data

Fix: 1. Check your internet connection to ensure you are online. Try switching between Wi-Fi and cellular data. 2. Log out of the app and log ba... ⇲

UI issue

Not intuitive to use

Fix: 1. Familiarize yourself with the app by exploring all its features. Look for a tutorial or help section within the app that can guide you th... ⇲

ABIM Physician Portal only displays in portrait mode

Fix: 1. Check your device's orientation lock. Swipe down from the top-right corner of the screen to access the Control Center and ensure the orie... ⇲

Network issue

Token request failed

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Log out of the app... ⇲

Registration issue

Registration process fails

Fix: 1. Ensure that you are entering all required information correctly and that your internet connection is stable. 2. Clear the app's cache by... ⇲

Spinning pinwheel during registration

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Restart your iPhon... ⇲

Cannot register

Fix: 1. Ensure that you are entering all required information correctly and that your internet connection is stable. 2. Clear the app's cache by... ⇲

Freezing issue

ABIM Physician Portal freezes during use

Fix: 1. Close any background apps that may be consuming resources. Double-tap the home button (or swipe up from the bottom on newer iPhones) to s... ⇲

Customization issue

Limited feature set

Fix: 1. Familiarize yourself with the current features available in the app. Check the app's help section or user guide for a complete list of fu... ⇲