fix problems on Spring [iphone]

—— Run into issues on Spring? Get help pending when official support gets back to you!

Spring - Video Editor App

Info:

company: KineMaster Corporation

: https://redirect.kinemasters.com/faq2/ios/?lang=en

: www.kinemaster.com

Chat with our AI-based Spring Support

🛠️ Common Spring Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No layers available

Fix: While Spring does not support layers, you can simulate a layered effect by creating separate video clips for each element you want to overla... ⇲

No chroma key feature

Fix: As an alternative to chroma keying, you can use a green screen effect in another app that supports it, such as iMovie or KineMaster, and the... ⇲

Features issue

No tweening options

Fix: To create a similar effect to tweening, you can manually adjust the position and scale of your clips at different points in the timeline. Th... ⇲

No merging of layers for movement

Fix: To achieve a similar effect, you can export your video clips separately and then use another app that allows merging or compositing, such as... ⇲

Bugs issue

Rejects templates for no reason

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs related to template usage. Go to the App Store, search for... ⇲

Notifications issue

Premium features not accessible despite notifications

Fix: Log out of your account and then log back in. This can refresh your account status and may restore access to premium features. OR Check y... ⇲

UI issue

Interface similar to CapCut

Fix: If you find the interface confusing, consider watching tutorial videos on platforms like YouTube that specifically address how to navigate S... ⇲

Payments issue

Subscription required for videos over 3 minutes

Fix: If you want to create longer videos without a subscription, consider splitting your video into multiple parts, each under 3 minutes, and the... ⇲

Updates issue

Lack of new features compared to KineMaster

Fix: Stay updated with the app's release notes and announcements to be aware of any new features that may be added in future updates. This can he... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

83.2%

Bad experience

12.9%

Neutral

4.0%

~ from our NLP analysis of 101 combined software ratings.

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Private Data Spring collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
- Other Data

Cost of Subscriptions

Premium (Annual): $39.99 Unlock Premium features. No ads.
Premium (Monthly): $5.99 Unlock Premium features. No ads.
Spring's Premium(Annual): $49.99 Remove watermark and enjoy ad-free editing!
Spring's Premium(Monthly): $9.99 Remove watermark and enjoy ad-free editing!