fix problems on Сhoise.com [iphone]

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—— Run into issues on Сhoise.com? Get help pending when official support gets back to you!

Сhoise.com
Info:
company: Crypterium AS
: https://choise.com/help#reglaments
: choise.com
Chat with our AI-based Сhoise.com Support
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Support issue

Customer support is unresponsive

Fix: Utilize any available in-app support features, such as live chat or FAQs, which may provide quicker answers than waiting for email support.... ⇲

Lack of timely customer support

Fix: Utilize any self-help resources available in the app, such as FAQs or troubleshooting guides, which may provide immediate assistance without... ⇲

Inadequate communication from support

Fix: Keep a record of all communications with support, including dates and content of messages. This can help you follow up more effectively if n... ⇲
 
Payments issue

High transaction fees

Fix: Review the fee structure in the app settings or on the website to understand when and why fees are applied. Consider adjusting your transact... ⇲

Withdrawal requests denied

Fix: Double-check that you are following the correct withdrawal process and that your account is verified. Ensure that you are using a withdrawal... ⇲

Misleading fee structures

Fix: Take the time to read through the fee schedule provided in the app or on the website. Make a note of any fees that apply to your typical tra... ⇲

Limited withdrawal options for US users

Fix: Review the withdrawal options available in the app settings. If you find the options limited, consider linking a different bank account or p... ⇲

Inability to transfer funds

Fix: Check if you have met all requirements for fund transfers, such as account verification and sufficient balance. Ensure that you are using th... ⇲

Unclear refund policies

Fix: Review the refund policy section in the app or on the website to understand the conditions under which refunds are granted. Take notes on an... ⇲

High fees for small transactions

Fix: Consider consolidating smaller transactions into larger ones to minimize the impact of fees. This can be more cost-effective in the long run... ⇲

Limited payment method support

Fix: Review the payment methods supported in the app settings. If your preferred method is not available, consider linking a different account or... ⇲
 
Security issue

Account locked for security reasons

Fix: If your account is locked, look for an option in the app to unlock it or follow the instructions provided in the notification. This may invo... ⇲
 
Crashes issue

Сhoise.com frequently crashes

Fix: Ensure that your app is updated to the latest version available in the App Store. Developers often release updates to fix bugs and improve s... ⇲
 
Registration issue

Difficulties with identity verification

Fix: Make sure that the documents you are submitting are clear and legible. Use a good quality camera to take photos of your ID and proof of addr... ⇲
 
Slow issue

Slow transaction processing

Fix: Check if there are any known issues with transaction processing by looking at the app's status page or community forums. Sometimes, delays a... ⇲
 
UI issue

Poor user interface

Fix: Familiarize yourself with the app's layout by exploring all menus and options. Sometimes, user interfaces can be confusing at first, but get... ⇲
 
Bugs issue

Frequent app bugs

Fix: Make sure your app is updated to the latest version, as updates often include bug fixes. Check the App Store for any available updates. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
80.0%

Bad experience
18.6%

Neutral
1.4%

~ from our NLP analysis of 932 combined software ratings.

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 Private Data Сhoise.com collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • Diagnostics