fix problems on NOVA [iphone]

​

—— Run into issues on NOVA? Get help pending when official support gets back to you!

NOVA: The Creative Network
Info:
company: Nova Network Inc.
: https://www.itsnova.com/support
: www.itsnova.com
Chat with our AI-based NOVA Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Application section is buggy on iPhone

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for NOVA, and check if an update is available. Updating c... ⇲
 
Crashes issue

NOVA crashes frequently

Fix: Check your iPhone's storage. If your device is low on storage, it can cause apps to crash. Go to Settings > General > iPhone Storage to see... ⇲
 
UI issue

Scrolling issues with job listings

Fix: If scrolling is lagging or unresponsive, try closing other apps running in the background. Double-tap the home button (or swipe up from the... ⇲
 
Privacy issue

Limited visibility for new users

Fix: To increase your visibility, ensure your profile is fully completed with a professional photo, detailed bio, and relevant skills. The more c... ⇲
 
Settings issue

Inability to save filtered search settings

Fix: After performing a search, take note of your filters and manually apply them each time you search. While this is not ideal, it ensures you c... ⇲
 
Customization issue

No option to pin projects on profile

Fix: While you cannot pin projects, you can highlight your best work in your profile description. Use this space to mention key projects and dire... ⇲
 
Login issue

Requires Instagram login information

Fix: If you are uncomfortable providing your Instagram login, consider creating a separate Instagram account specifically for professional use. T... ⇲
 
Search issue

Lack of quality job opportunities

Fix: Expand your search criteria to include a wider range of job types or locations. Sometimes, broadening your search can yield better opportuni... ⇲
 
Payments issue

Many listings require unpaid auditions

Fix: Be selective about the auditions you apply for. Focus on listings that offer compensation or have a clear benefit to your career, such as ex... ⇲
 
Gameplay issue

Overwhelming competition for gigs

Fix: Differentiate yourself by tailoring your applications to highlight your unique skills and experiences. Personalize your cover letters and re... ⇲
 
Uploads issue

No browser access for portfolio uploads

Fix: Use the app's features to upload your portfolio directly from your device. Ensure that your files are in the correct format and size as spec... ⇲
 
Support issue

Inconsistent communication from support

Fix: Keep a record of your communications with support. If you experience delays, refer back to your previous messages to follow up on your inqui... ⇲
 
Freezing issue

NOVA freezes when navigating quickly

Fix: Try to navigate the app more slowly, allowing it time to load content. Rapid navigation can sometimes overwhelm the app's processing capabil... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
91.6%

Bad experience
6.2%

Neutral
2.1%

~ from our NLP analysis of 706 combined software ratings.

 Switch to these Alternatives:
Are.na
Swipecast
PI.FYI by Perfectly Imperfect
Spill-App
Geojam - Unfiltered Thoughts
New Digital Commune
The Breakfast App
ShoBizzy
Zora: Imagine
Cara: Art & Social

 Private Data NOVA collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics