fix problems on Epson DocumentScan [iphone]

—— Run into issues on Epson DocumentScan? Get help pending when official support gets back to you!

Epson DocumentScan

Info:

company: Seiko Epson Corporation

: https://www.epson.com/scanners

Chat with our AI-based Epson DocumentScan Support

🛠️ Common Epson DocumentScan Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot save multiple JPEG images simultaneously

Fix: Currently, the Epson DocumentScan app does not support saving multiple JPEG images at once. As a workaround, you can scan each document indi... ⇲

Epson DocumentScan crashes when saving photos to camera roll

Fix: If the app crashes when saving photos, try clearing the app's cache. Go to your iPhone's Settings, scroll down to find the Epson DocumentSca... ⇲

Network issue

Difficult to connect to scanner

Fix: To improve connectivity, ensure that both your iPhone and the scanner are connected to the same Wi-Fi network. Check your Wi-Fi settings on... ⇲

Inconsistent Wi-Fi connectivity

Fix: To address Wi-Fi connectivity issues, ensure that your router is functioning properly and that there are no obstructions between your iPhone... ⇲

Requires desktop app for network changes

Fix: If you need to make network changes, you will have to use the desktop app. To do this, download the Epson DocumentScan desktop application f... ⇲

UI issue

Poor user interface

Fix: If you find the user interface challenging, take some time to explore the app's features. Familiarize yourself with the layout and available... ⇲

Features issue

Lacks bulk export feature

Fix: Currently, the app does not support bulk exporting. As a workaround, you can save each scanned document individually and then use a file man... ⇲

No option to scan another document after saving

Fix: After saving a document, you will need to manually return to the scanning screen to scan another document. To do this, simply tap the 'Scan'... ⇲

No image tweaking options

Fix: Currently, the app does not offer image editing features. As a workaround, you can use a separate photo editing app after saving your scanne... ⇲

No OCR support

Fix: Since the app does not support Optical Character Recognition (OCR), you can use third-party OCR apps after saving your scanned documents. Ap... ⇲

Freezing issue

Frequent app freezes

Fix: If the app frequently freezes, try closing other apps running in the background to free up memory. You can do this by double-tapping the hom... ⇲

Setup issue

Time-consuming setup process

Fix: To streamline the setup process, ensure that you have all necessary information ready before starting, such as your Wi-Fi password and scann... ⇲

Support issue

Limited customer support

Fix: If you encounter issues and need assistance, check the app's FAQ section or online forums for solutions provided by other users. Many common... ⇲

No troubleshooting instructions provided

Fix: If you encounter issues without troubleshooting instructions, refer to the user manual for your scanner or the app's help section for guidan... ⇲

Backup issue

Loses scanned files upon app deletion

Fix: To prevent losing scanned files, make sure to back up your scans to a cloud service or your device's storage before deleting the app. You ca... ⇲

Compatibility issue

Inability to connect newer devices

Fix: If you are having trouble connecting newer devices, ensure that your app is updated to the latest version. Go to the App Store, search for E... ⇲