fix problems on NJ 101.5 [iphone]

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—— Run into issues on NJ 101.5? Get help pending when official support gets back to you!

NJ 101.5 - News Radio (WKXW)
Info:
company: Townsquare Media, LLC
: http://nj1015.com/contact
: nj1015.com
Chat with our AI-based NJ 101.5 Support
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Video issue

Inconsistent streaming quality

Fix: Check your internet speed using a speed test app. If your speed is low, consider moving closer to your Wi-Fi router or switching to a less c... ⇲
 
Network issue

High data usage

Fix: Limit the app's data usage by going into your iPhone settings. Navigate to Settings > Cellular, and scroll down to find the app. Toggle off... ⇲

Frequent buffering during streams

Fix: Switch to a different network if possible, or try to connect to a Wi-Fi network with a stronger signal to reduce buffering. OR Lower the... ⇲
 
Ads issue

Pop-up ads disrupt content

Fix: Look for an option in the app settings to disable pop-up ads or reduce ad frequency. Some apps have settings that allow you to customize you... ⇲

Difficult to navigate due to ads

Fix: Try to familiarize yourself with the app layout. Spend some time exploring the app to find shortcuts or features that can help you navigate... ⇲

Ads interrupt articles

Fix: Look for a reading mode or distraction-free mode in the app settings that may minimize ads while reading articles. OR Consider using a di... ⇲

Repetitive ad content

Fix: Try clearing the app's cache or data if the option is available, as this may reset the ad preferences and reduce repetition. OR Consider... ⇲
 
Audio issue

Volume inconsistency between content and ads

Fix: Adjust the volume manually before and after ads. You can also check if the app has a volume normalization feature in the settings that can h... ⇲

Bluetooth controls no longer functional

Fix: Disconnect and reconnect your Bluetooth device. Go to Settings > Bluetooth, tap on the device, and select 'Forget This Device.' Then reconne... ⇲
 
Crashes issue

NJ 101.5 crashes or freezes

Fix: Ensure the app is updated to the latest version. Go to the App Store, tap on your profile icon, and scroll to see if updates are available f... ⇲
 
Slow issue

Slow app performance

Fix: Clear the app's cache if the option is available in the app settings. This can help improve performance by freeing up space. OR Delete an... ⇲
 
Notifications issue

Limited user control over notifications

Fix: Go to Settings > Notifications, find the app, and customize the notification settings to reduce the frequency or type of notifications you r... ⇲
 
UI issue

Clunky interface

Fix: Spend some time exploring the app to become more familiar with its layout. Sometimes, understanding the navigation can make it feel less clu... ⇲

Inability to pause/play easily

Fix: Check if there are any settings in the app that allow you to customize playback controls. Some apps allow you to set gestures for play/pause... ⇲
 
Support issue

Unresponsive customer support

Fix: Check the app for a FAQ or help section that may address common issues without needing to contact support. OR Utilize community forums or... ⇲
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 what users are saying
Good experience
79.4%

Bad experience
14.3%

Neutral
6.3%

~ from our NLP analysis of 890 combined software ratings.

 Switch to these Alternatives:
NJ.com
News 12 Mobile
Asbury Park Press
6abc Philadelphia
Patch - Everything Local
NBC10 Philadelphia: Local News
FOX 29 Philadelphia: News
NBC 4 New York: News & Weather
ABC 7 New York
FOX 5 New York: News & Alerts

 Private Data NJ 101.5 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics