fix problems on Raiffeisen SmartToken [iphone]

—— Run into issues on Raiffeisen SmartToken? Get help pending when official support gets back to you!

Raiffeisen SmartToken

Info:

company: Raiffeisen Bank Romania S.A.

: https://new.raiffeisenonline.ro

Chat with our AI-based Raiffeisen SmartToken Support

🛠️ Common Raiffeisen SmartToken Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Raiffeisen SmartToken crashes when activating on multiple devices

Fix: Ensure that you are using the latest version of the Raiffeisen SmartToken app. Go to the App Store, search for the app, and check if an upda... ⇲

User gets logged out from the first device

Fix: Check if you are using the same account credentials on both devices. If you are, try logging out from the second device and logging back int... ⇲

Messages issue

No SMS received for reactivation

Fix: Verify that your phone number is correctly registered with the app. Go to the settings in the app and check your registered phone number. If... ⇲

Login bug with smart token activation

Fix: Clear the app cache by going to your iPhone settings, finding the Raiffeisen SmartToken app, and selecting 'Clear Cache' if available. This... ⇲

No access to accounts due to login issues

Fix: Double-check your login credentials to ensure they are correct. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Bugs issue

Infinite loop of activation prompts

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app and try the activat... ⇲

UI issue

No option to exit the activation process

Fix: If you find yourself stuck, try force closing the app as mentioned earlier. This should allow you to restart the app and exit the activation... ⇲

Account issue

Repeated SMS and PIN setup required

Fix: Ensure that you are completing the setup process fully before exiting the app. Sometimes, exiting prematurely can cause the app to require t... ⇲