Fix RxLocal errors on iphone

I have a problem with RxLocal
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UI
Status of refill request is not always visible

🛠️ Try logging out and back into the app to refresh your session, which may help in displaying the late... show fix »
Cannot view prescription history

🛠️ Check if you are logged into the correct account associated with your prescriptions, as history may... show fix »
App design is not user-friendly

🛠️ Familiarize yourself with the app layout by exploring each section to better understand its navigati... show fix »
Status of refill request is not always visible

🛠️ Navigate to the 'Refills' section of the app and refresh the page to see if the status updates after... show fix »
Cannot view prescription history

🛠️ Ensure you are logged into the correct account associated with your prescriptions. OR Refresh the... show fix »
User interface is not intuitive

🛠️ Take time to explore the app's features and layout, as familiarity can improve usability. OR Look... show fix »
 
Notifications
No notification when medication is ready

🛠️ Ensure that notifications are enabled for the app in your device settings, as this can affect whethe... show fix »
Reminders do not work consistently

🛠️ Verify that reminders are set up correctly in the app and that your device's notification settings a... show fix »
No notification when medication is ready

🛠️ Check your app notification settings to ensure that notifications are enabled for the RxLocal app.... show fix »
Reminders do not work consistently

🛠️ Check your device's notification settings to ensure that reminders from the RxLocal app are allowed.... show fix »
 
Feedback
No option for in-app feedback

🛠️ Utilize any available help or FAQ sections within the app to find answers to common issues. OR Co... show fix »
No option for in-app feedback

🛠️ Utilize any available help or FAQ sections within the app to find answers to common issues. OR Co... show fix »
No way to provide feedback on the website

🛠️ Utilize any available help or FAQ sections on the website to find answers to common issues. OR Ke... show fix »
 
Registration
Difficulties in account creation

🛠️ Double-check that all required fields are filled out correctly and that your password meets the app'... show fix »
Difficulties in account creation

🛠️ Ensure that you are using a valid email address and that your password meets the app's requirements... show fix »
Password creation instructions are incorrect

🛠️ Refer to the app's help section for the correct password requirements and guidelines. OR Try crea... show fix »
 
Crashes
App crashes frequently

🛠️ Clear the app cache and data in your device settings to help resolve crashing issues. OR Uninstal... show fix »
App crashes frequently

🛠️ Update the app to the latest version, as updates often include stability improvements. OR Uninsta... show fix »
 
Support
No way to contact support

🛠️ Look for a help or FAQ section within the app that may provide answers to common questions. OR Se... show fix »
No way to contact support

🛠️ Look for a help or FAQ section within the app that may provide answers to common questions. OR Ch... show fix »
 
Loading
App times out often

🛠️ Ensure that your internet connection is stable and strong, as poor connectivity can lead to timeouts... show fix »
App times out often

🛠️ Ensure you have a stable internet connection, as poor connectivity can cause timeouts. OR Try usi... show fix »
App does not load medication list

🛠️ Ensure you have a stable internet connection and try refreshing the app. OR Log out and log back... show fix »
 
Settings
Cannot delete old prescriptions

🛠️ Check the app settings to see if there is an option to manage or delete prescriptions, as this may b... show fix »
No advanced refill option

🛠️ Check the app settings to see if there are any options for managing refills that may not be immediat... show fix »
No clear instructions for using the app

🛠️ Look for a tutorial or help section within the app that may provide guidance on its features. OR... show fix »
No automatic refill enrollment

🛠️ Check the app settings to see if there is an option to enable automatic refills, as this may be hidd... show fix »
Inability to edit primary pharmacy location

🛠️ Check the app settings to see if there is an option to manage pharmacy locations, as this may be loc... show fix »
Cannot delete old prescriptions

🛠️ Check the app settings to see if there is an option to manage or delete prescriptions. OR If dele... show fix »
No advanced refill option

🛠️ Check if there are any settings within the app that allow you to set advanced refill preferences.... show fix »
No automatic refill enrollment

🛠️ Check the app settings to see if there is an option to enable automatic refills for your prescriptio... show fix »
No way to edit primary pharmacy

🛠️ Check the account settings to see if there is an option to change your primary pharmacy. OR If ed... show fix »
No clear instructions for using the app

🛠️ Explore the app's help or FAQ section for guidance on its features and functionalities. OR Look f... show fix »
 
Login
Requires re-authentication frequently

🛠️ Check your device's security settings to see if they are set to log you out of apps frequently, and... show fix »
App does not remember login information

🛠️ Ensure that your device's settings allow the app to save login information, and check for any securi... show fix »
Requires re-authentication frequently

🛠️ Check your device settings to ensure that the app is allowed to stay logged in and not restricted by... show fix »
App does not remember login credentials

🛠️ Ensure that the 'Remember Me' option is selected during login if available. OR Use a password man... show fix »
Requires multiple attempts to log in

🛠️ Double-check your login credentials for accuracy before attempting to log in. OR Consider resetti... show fix »
App does not support fingerprint login

🛠️ Check your device settings to ensure that fingerprint login is enabled for the app if supported. O... show fix »
 
Messages
Messages from pharmacy cannot be read

🛠️ Check your app's notification settings to ensure that messages are not being filtered or blocked.... show fix »
Email confirmation lacks medication details

🛠️ Check your email settings to ensure that all necessary notifications are enabled, and verify that yo... show fix »
Messages from pharmacy cannot be read

🛠️ Check your app settings to ensure that message notifications are enabled and not filtered out. OR... show fix »
 
Bugs
App is inconsistent

🛠️ Ensure that your app is updated to the latest version available in the Google Play Store, as updates... show fix »
 
Syncing
App does not consolidate prescriptions

🛠️ Check if there is a feature in the app settings that allows you to group or consolidate prescription... show fix »
 
Updates
App is not user-friendly after updates

🛠️ Take time to familiarize yourself with the new layout and features after an update, as changes may t... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
PioneerRx, LLC
Email:
  http://www.rxlocal.com
Website:
🌐 www.rxlocal.com
Terms/Privacy:
⚔️ https://patient.rxlocal.com/PrivacyPolicy
 Switch to these Alternatives:
PocketRx - Refill Medications
MyOchsner
Blueprint Portal
Access Health Pharmacy
MEDITECH MHealth
Push Health: Telehealth App
My GNP
Nimble Rx
MyMercy
OptumRx
 Private Data RxLocal collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Negative experience
73.4%

Positive experience
18.6%

Neutral
7.9%

~ from our NLP analysis of 1,284 combined software ratings.