fix problems on ISD Link [iphone]

—— Run into issues on ISD Link? Get help pending when official support gets back to you!

ISD Link

Info:

company: 深圳艾斯特创新科技有限公司

: https://www.isdt.co/support

: www.isdt.co

Chat with our AI-based ISD Link Support

🛠️ Common ISD Link Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ISD Link crashes on startup

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲

Poor engineering and reliability

Fix: 1. Ensure your iPhone is updated: Go to Settings > General > Software Update and check if there are any updates available for your iPhone. K... ⇲

Customization issue

Inability to disable booting sound

Fix: 1. Check app settings: Open the ISD Link app and look for any settings related to sound or notifications. Some apps have options to mute sou... ⇲

No control over charger or charging profiles

Fix: 1. Explore app settings: Check the app for any settings related to charger control or profiles. Some apps may have hidden features that allo... ⇲

Functionality issue

Limited functionality beyond charging data

Fix: 1. Explore app features: Make sure to thoroughly explore all sections of the app. Sometimes features are not immediately obvious. Look for t... ⇲

Lacks detailed charging metrics

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may introduce new features, including detailed metrics. 2. U... ⇲

Updates issue

Fear of firmware updates causing issues

Fix: 1. Backup your device: Before performing any firmware updates, ensure you have a complete backup of your device. You can do this via iCloud... ⇲

Continuous BLE firmware upgrade prompts

Fix: 1. Dismiss prompts: If the prompts are persistent, try dismissing them each time they appear. This may help reduce their frequency. 2. Check... ⇲

No detection of batteries after firmware update

Fix: 1. Restart the app: Close the ISD Link app and reopen it to see if it detects the batteries after the firmware update. 2. Reconnect the devi... ⇲

Compatibility issue

Outdated firmware support for devices

Fix: 1. Check compatibility: Visit the ISD Link website or user forums to confirm if your device is supported by the latest firmware. If not, con... ⇲

Incompatibility with certain devices

Fix: 1. Verify compatibility: Before using the app, check the list of compatible devices on the ISD Link website or in the app description to ens... ⇲

Freezing issue

Device becomes unresponsive after few uses

Fix: 1. Restart the device: If the device becomes unresponsive, try restarting it by holding down the power button until you see the 'slide to po... ⇲

Support issue

No customer support available

Fix: 1. Check online resources: Look for user forums, FAQs, or community support pages related to ISD Link. Other users may have shared solutions... ⇲

UI issue

Mixed language display in app

Fix: 1. Change language settings: Go to your iPhone's Settings > General > Language & Region and ensure your preferred language is set correctly.... ⇲

Network issue