fix problems on Super 16 [iphone]

—— Run into issues on Super 16 ? Get help pending when official support gets back to you!

Super 16 | 16mm Film Сamera

Info:

company: Dmitry Shatilov

: https://d-w-s-h.github.io/Super16/support/support.html

: www.instagram.com

Chat with our AI-based Super 16 Support

🛠️ Common Super 16 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Super 16 crashes when using 2.39:1 scope with 4K

Fix: Try lowering the resolution to 1080p instead of 4K. Go to the app settings and change the video resolution. This may help stabilize the app... ⇲

No pause button on iPhone version

Fix: Use the volume buttons on the side of your iPhone to pause the recording. This is a common workaround for apps that do not have a dedicated... ⇲

Video issue

Imported footage becomes choppy and loses quality

Fix: Check the format of the imported footage. Ensure it is in a compatible format (like .mp4 or .mov) and try converting it using a video conver... ⇲

Videos saved in 4K do not appear in photos

Fix: Check the app's settings to ensure that the save location for videos is set to the Photos app. Look for an option that specifies where to sa... ⇲

Videos do not save using 2.39:1 scope ratio

Fix: Try recording in a different aspect ratio and then crop the video to 2.39:1 using a video editing app after recording. OR Check the app s... ⇲

Imported videos come out blurry

Fix: Ensure that the original videos are of high quality before importing. If they are low resolution, they will appear blurry after import. OR... ⇲

Recorded videos do not save to gallery

Fix: Check the app's permissions in your iPhone settings. Go to Settings > Privacy > Photos and ensure that Super 16 has permission to access you... ⇲

Videos are super compressed when recorded

Fix: Check the app settings for video quality options and set it to the highest available quality before recording. OR Ensure that your device... ⇲

UI issue

Buttons for video and photo mode are too small

Fix: Adjust the display settings on your iPhone to increase text size and accessibility options. Go to Settings > Display & Brightness > Text Siz... ⇲

Network issue

Requires internet connection to verify subscription

Fix: Ensure that your iPhone is connected to a stable Wi-Fi network or has a strong cellular signal when launching the app to verify your subscri... ⇲

Super 16 shows connection issues despite having a subscription

Fix: Restart the app and your iPhone to reset the connection. Sometimes, a simple restart can resolve connectivity issues. OR Check your inter... ⇲

Payments issue

Limited features without a membership fee

Fix: Explore the app's free features and see if they meet your needs. You may find that you can achieve your desired results without a subscripti... ⇲

Subscription fee is too high

Fix: Evaluate your usage of the app and consider whether a monthly or yearly subscription is more cost-effective based on your needs. You may sav... ⇲

Subscription model is more expensive on iOS than Android

Fix: Consider using the Android version of the app if you have access to an Android device, as it may offer a more cost-effective subscription mo... ⇲

Camera issue

Missing portrait mode

Fix: Check if there are any updates available for the app that may include new features like portrait mode. Go to the App Store and check for upd... ⇲

Tap to focus feature is absent

Fix: Manually adjust the focus by tapping on the screen where you want to focus before starting the recording. This can help achieve a similar ef... ⇲

Crashes issue