—— Run into issues on BlackVideo (One-Touch Rec!)? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the app has the necessary permissions to access the microphone and camera. Go to Settings > Privacy > Microphone and Camera, and... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping BlackVideo off the screen.... ⇲
Fix: Clear the app's cache by going to Settings > BlackVideo and selecting 'Clear Cache' if available. This can help resolve playback issues. O... ⇲
Fix: Ensure that you are saving videos properly before closing the app. Look for a 'Save' or 'Export' option after recording. OR Check the app... ⇲
Fix: Adjust the video quality settings within the app. Lowering the resolution can significantly reduce file sizes. Look for settings related to... ⇲
Fix: Use a third-party cloud storage service like Google Drive or Dropbox. After recording, manually upload your videos to the cloud for backup.... ⇲
Fix: Check the app settings for any options to enhance video and audio quality. Look for settings related to bitrate or resolution. OR Ensure... ⇲
Fix: Test recording in different environments to see if lighting or sound conditions affect quality. Adjust your recording settings based on thes... ⇲
Fix: Use the rear camera for recording and then flip the video in a video editing app if necessary. Many editing apps allow you to mirror the vid... ⇲
Fix: Check if there are any settings within the app that allow background recording or multitasking. If not, consider using the app only when act... ⇲
Fix: Ensure that your iPhone's display settings are configured correctly. Go to Settings > Display & Brightness and adjust the auto-lock settings... ⇲
Fix: Check if the app has a companion app for the Apple Watch and ensure it is installed and updated. This may enhance functionality. OR Use y... ⇲
Fix: Review the App Store's refund policy and ensure you understand the terms. If you feel a refund is warranted, follow the steps provided by Ap... ⇲