—— Run into issues on Premium Parking? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings to ensure that the license plate field is set to the correct vehicle. Go to 'Settings' in the app, look for 'Vehicle... ⇲
Fix: Try tapping on the 'Active Session' button on the main screen of the app. There should be an option to 'End Session'. If this does not work,... ⇲
Fix: Before parking, check the specific lot's details in the app. Each lot may have different features, and this information is usually available... ⇲
Fix: Follow a step-by-step guide to set up the app. Start by downloading the app, creating an account, and entering your payment information. Mak... ⇲
Fix: Utilize the app's help section for immediate answers to common questions. This can often provide quicker solutions than waiting for customer... ⇲
Fix: When interacting with customer service, remain calm and polite. Clearly state your issue and provide any necessary details to help them assi... ⇲
Fix: Familiarize yourself with the refund policy outlined in the app. Make sure to follow the specified steps for requesting a refund, including... ⇲
Fix: Look for alternative parking lots in the app that may offer lower rates. Use the map feature to compare prices across different locations.... ⇲
Fix: Follow the app's instructions for canceling subscriptions, which are usually found in the 'Account' or 'Subscription' section. Make sure to... ⇲
Fix: Check your phone's notification settings for the Premium Parking app. Go to 'Settings' > 'Notifications' > 'Premium Parking' and adjust the... ⇲
Fix: Double-check your notification settings within the app to ensure that you have opted out of all unwanted notifications. Go to 'Settings' > '... ⇲
Fix: Ensure that you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲
Fix: Check if the app allows for multiple vehicles under your account. If it does, ensure that you have added all vehicles correctly in the 'Vehi... ⇲
Fix: Check if the app has a feature for reserving spots. If it does, ensure you are following the correct steps to reserve a spot, which may incl... ⇲
Fix: Familiarize yourself with the booting policy for the lots you frequently use. This information is usually available in the app or on the lot... ⇲
Fix: Ensure that your app is updated to the latest version available in the App Store. Updates often include bug fixes that can resolve crashing... ⇲