fix problems on AiFoto3 [iphone]

—— Run into issues on AiFoto3? Get help pending when official support gets back to you!

AiFoto3

Info:

company: ASUSTOR Inc.

: http://www.asustor.com

: www.asustor.com

Chat with our AI-based AiFoto3 Support

🛠️ Common AiFoto3 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Missing features like caching photo albums

Fix: Check the app settings to see if there is an option to enable caching for photo albums. If not, consider manually organizing your albums to... ⇲

Disconnection issues during backup

Fix: Ensure that your iPhone is connected to a stable Wi-Fi network. If the connection is weak, try moving closer to the router or resetting your... ⇲

Uploads issue

Duplicate uploads of photos

Fix: Before uploading, check the app settings for any options related to duplicate detection and enable them if available. OR Manually review... ⇲

Incorrect upload date categorization

Fix: Verify the date and time settings on your iPhone. Ensure they are set to the correct time zone and format. OR If the issue persists, try... ⇲

UI issue

Lack of landscape mode

Fix: Check the app settings to see if there is an option to enable landscape mode. If not, consider providing feedback through the app's feedback... ⇲

Poor interface compared to previous version

Fix: Explore the app settings to see if there are any options to customize the interface to your liking. OR Familiarize yourself with the new... ⇲

Glitches issue

Photos displayed as black boxes

Fix: Try restarting the app and your iPhone to see if it resolves the issue. Sometimes, a simple restart can fix display problems. OR Check fo... ⇲

Freezing issue

AiFoto3 hangs after multiple backups

Fix: Limit the number of backups you perform in a single session. Try backing up fewer photos at a time to see if it improves stability. OR Cl... ⇲

Video issue

Cannot playback videos through HTTPS

Fix: Check your internet connection to ensure it is stable. If you are on a mobile network, try switching to Wi-Fi. OR Try downloading the vid... ⇲

Crashes issue

AiFoto3 crashes upon connection

Fix: Ensure that your iPhone's operating system is up to date, as compatibility issues can cause crashes. OR Try uninstalling and reinstalling... ⇲

Compatibility issue

No support for RAW file viewing

Fix: Convert RAW files to a supported format (like JPEG or PNG) using a file conversion app before uploading them to AiFoto3. OR Check if ther... ⇲

Backup issue

Background backup not available

Fix: Check the app settings to see if there is an option to enable background backups. If not, consider scheduling backups during times when you... ⇲

Non-image files included in backup

Fix: Review the backup settings in AiFoto3 to see if there is an option to exclude non-image files from backups. OR Manually select the files... ⇲

Inconsistent folder organization for backups

Fix: Manually organize your folders within the app after the backup is complete to ensure consistency. OR Check if there are any settings rela... ⇲

Loading issue

Slow loading of images

Fix: Ensure that your device has enough storage space available, as low storage can slow down app performance. Delete unnecessary files or apps t... ⇲

Security issue

Verification code issues for NAS access

Fix: Double-check the verification code you are entering for any typos or errors. Ensure that you are using the correct code for your NAS device.... ⇲