fix problems on Hornets + Spectrum Center [iphone]

​

—— Run into issues on Hornets + Spectrum Center? Get help pending when official support gets back to you!

Hornets + Spectrum Center
Info:
company: Hornets Basketball, LLC
: http://hornets.com/mobile-app
: nba.com
Chat with our AI-based Hornets + Spectrum Center Support
   Hello! How can I assist you?  

characters left:
 
Crashes issue

Hornets + Spectrum Center crashes at startup

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the Home button) to view all open apps. Swipe the Hornets +... ⇲

Hornets + Spectrum Center frequently shuts down

Fix: 1. Restart your iPhone: A restart can help resolve app stability issues. 2. Close background apps: Close any unnecessary apps running in th... ⇲
 
Updates issue

Hornets + Spectrum Center does not open after update

Fix: 1. Restart your iPhone: A restart can help clear any temporary issues that may have arisen after the update. 2. Check for additional update... ⇲
 
UI issue

Tickets not showing in app

Fix: 1. Refresh your account: Log out of your account in the app and log back in. This can refresh your ticket information. 2. Check your email:... ⇲

Inability to add tickets to Apple Wallet

Fix: 1. Check ticket format: Ensure that the tickets you are trying to add are compatible with Apple Wallet. Not all tickets may support this fea... ⇲
 
Slow issue

Slow score updates

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue... ⇲
 
Notifications issue

No notifications for score updates

Fix: 1. Check notification settings: Go to your iPhone's Settings > Notifications > Hornets + Spectrum Center. Ensure that notifications are enab... ⇲
 
Permissions issue

Microphone permission issue causing crashes

Fix: 1. Check microphone permissions: Go to Settings > Privacy > Microphone and ensure that the Hornets + Spectrum Center app has permission to a... ⇲
 
Content issue

Spectrum Center content mixed with Hornets content

Fix: 1. Navigate to settings: Open the app and go to settings. Look for options to customize your content preferences and select only Hornets con... ⇲
 
Bugs issue

Interactive features not functioning properly

Fix: 1. Restart the app: Close the app completely and reopen it to see if the interactive features start working. 2. Check for updates: Go to th... ⇲

Lack of player stats per game

Fix: 1. Check app settings: Open the app and navigate to settings to see if there is an option to enable player stats. 2. Refresh the app: Pull... ⇲
 
Account issue

Difficulty managing season tickets

Fix: 1. Log into the correct account: Ensure you are logged into the account associated with your season tickets. Log out and log back in if nece... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
63.8%

Bad experience
31.9%

Neutral
4.3%

~ from our NLP analysis of 116 combined software ratings.

 Switch to these Alternatives:
Charlotte FC
Carolina Panthers Mobile
Memphis Grizzlies
Indiana Pacers Official
Cleveland Cavaliers
Denver Nuggets
Washington Wizards
New Orleans Pelicans
Oklahoma City Thunder
Boston Celtics

 Private Data Hornets + Spectrum Center collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location