fix problems on TaxiF [iphone]

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—— Run into issues on TaxiF? Get help pending when official support gets back to you!

TaxiF
Info:
company: MY ENVY SHOP LTD
: https://taxif.com/en
: taxif.com
Chat with our AI-based TaxiF Support
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Support issue

Poor customer service response

Fix: Utilize the in-app help or FAQ section to find answers to common issues, which may resolve your problem without needing to contact customer... ⇲

Lack of local support for issues

Fix: Utilize the app's help section to find answers to common issues, which may provide immediate assistance without needing local support. OR... ⇲
 
Verification issue

Phone verification issues

Fix: Ensure that your phone number is entered correctly in the app settings. If you are not receiving the verification code, try restarting your... ⇲
 
UI issue

Unclear pickup and drop-off locations

Fix: Use the map feature in the app to pinpoint your exact pickup and drop-off locations. You can drag the pin to adjust the location if needed.... ⇲

Confusing booking process

Fix: Take a moment to familiarize yourself with the app's interface by exploring the different features and options available before booking a ri... ⇲
 
Slow issue

Drivers taking longer routes

Fix: Monitor the route taken by the driver using the in-app map feature. If you notice a longer route, you can suggest a more direct path based o... ⇲
 
Compatibility issue

Inconsistent vehicle quality

Fix: When booking a ride, select a higher-tier service if available, as these often have stricter vehicle quality standards. OR Check the vehi... ⇲
 
Security issue

Inappropriate driver behavior

Fix: If you experience inappropriate behavior, use the in-app reporting feature immediately after the ride to document the incident. OR Consid... ⇲
 
Crashes issue

TaxiF crashes or freezes

Fix: Ensure that your app is updated to the latest version available in the App Store, as updates often fix bugs and improve performance. OR I... ⇲
 
Availability issue

Limited driver availability

Fix: Try adjusting your pickup location slightly, as moving to a more central or busy area may increase the chances of finding a nearby driver.... ⇲
 
Cancellations issue

High cancellation rates

Fix: If you frequently experience cancellations, try to book your rides during times when demand is lower, as this may lead to more reliable driv... ⇲
 
Cleanliness issue

Dirty vehicles

Fix: Before getting into the vehicle, inspect it for cleanliness. If it does not meet your standards, you can cancel the ride and request a diffe... ⇲
 
Safety issue

Drivers not following traffic signals

Fix: If you feel unsafe due to the driver's behavior, you can ask them to follow traffic rules or suggest a safer route during the ride. OR Af... ⇲
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 what users are saying
Good experience
93.0%

Bad experience
4.8%

Neutral
2.1%

~ from our NLP analysis of 8,983 combined software ratings.

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 Private Data TaxiF collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data