fix problems on FLEX Gold [iphone]

—— Run into issues on FLEX Gold? Get help pending when official support gets back to you!

FLEX Gold™ Vivid

Info:

company: The Toro Company

: https://www.uniquelighting.com/

: www.youtube.com

Chat with our AI-based FLEX Gold Support

🛠️ Common FLEX Gold Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

FLEX Gold is clunky

Fix: Try clearing the app's cache and data. Go to your iPhone's Settings > General > iPhone Storage > FLEX Gold™ Vivid > Offload App. This will r... ⇲

FLEX Gold shuts down frequently

Fix: Force close the app and restart it. Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to see all ope... ⇲

Updates issue

Requires updates on each device

Fix: Enable automatic app updates on your iPhone. Go to Settings > App Store and toggle on 'App Updates' under Automatic Downloads. This will ens... ⇲

Network issue

Cannot detect signal well

Fix: Ensure that your bulbs are within the recommended range of the app. If they are too far away, the app may struggle to detect them. Try movin... ⇲

Connection issues with bulbs

Fix: Make sure your Wi-Fi network is stable and that the bulbs are connected to the same network as your iPhone. If necessary, restart your route... ⇲

Bugs issue

Cannot pinpoint bulbs accurately

Fix: Check the app settings to ensure that location services are enabled. Go to Settings > Privacy > Location Services and make sure FLEX Gold™ V... ⇲

Bulbs burn out quickly

Fix: Check the voltage and wattage specifications of the bulbs to ensure they are being used within their limits. Using them outside of their spe... ⇲

Customization issue

Bulbs are not bright enough in colored settings

Fix: Adjust the brightness settings in the app. Open the app, select the bulb, and use the brightness slider to increase the brightness when in c... ⇲

No scheduling or scenes available

Fix: Check for any updates to the app that may add this functionality. Go to the App Store and see if there are new features listed in the update... ⇲

Hard to set color, temperature, and brightness

Fix: Use the app's color wheel or sliders carefully. Sometimes, tapping and holding on the color wheel can give you more precise control over the... ⇲

FLEX Gold lacks home automation features

Fix: Explore third-party home automation apps that may integrate with FLEX Gold™ Vivid. Some apps can provide additional automation features that... ⇲

Freezing issue

FLEX Gold locks up

Fix: Restart your iPhone to clear any temporary glitches that may be causing the app to lock up. Press and hold the power button until you see th... ⇲

UI issue

Settings screens do not fit properly on iPhone

Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and adjust the text size or display settings to see... ⇲

Settings issue

Difficult to add bulbs

Fix: Ensure that the bulbs are powered on and within range of your device. Follow the manufacturer's instructions for adding bulbs carefully, as... ⇲

Limited functionality issue

Limited functionality

Fix: Check for any available updates that may enhance functionality. Go to the App Store and see if there are new features or improvements listed... ⇲

Compatibility issue

Only connects to a few lights

Fix: Ensure that the bulbs you are trying to connect are compatible with the app. Check the manufacturer's website for a list of supported device... ⇲