fix problems on First Security Bank [iphone]

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First Security Bank
Info:
company: First Security Bank
: https://www.fsbank.com
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Login issue

Frequent login errors

Fix: 1. Check your credentials: Ensure you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Pas... ⇲
 
Network issue

Network busy errors

Fix: 1. Wait and try again: Network busy errors can occur during peak times. Wait a few minutes and try accessing the app again. 2. Check server... ⇲
 
Security issue

Touch ID feature removed

Fix: 1. Enable Face ID or Touch ID: Go to Settings > First Security Bank > Enable Face ID or Touch ID if available. This may restore the function... ⇲
 
Updates issue

Pending transactions take too long to update

Fix: 1. Refresh the app: Pull down on the transaction list to refresh the data. This can sometimes prompt the app to update pending transactions... ⇲
 
Bugs issue

Inaccurate transaction history

Fix: 1. Refresh the app: Pull down on the transaction list to refresh the data. This can help in displaying the most accurate transaction history... ⇲

First Security Bank does not work after 10 PM

Fix: 1. Check for scheduled maintenance: Some banks perform maintenance during off-hours. Check the bank's website or social media for any announ... ⇲

First Security Bank misleads spending balance

Fix: 1. Refresh the app: Pull down on the transaction list to refresh the data. This can help in displaying the most accurate spending balance. 2... ⇲

Inconsistent transaction display

Fix: 1. Refresh the app: Pull down on the transaction list to refresh the data. This can help in displaying the most accurate transaction informa... ⇲

No running total after transactions

Fix: 1. Refresh the app: Pull down on the transaction list to refresh the data. This can help in displaying the most accurate running total. 2. L... ⇲
 
UI issue

Layout is confusing

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout. Look for a help or tutorial section... ⇲

Sign out button removed from homepage

Fix: 1. Use the back button: If you cannot find the sign-out option, try navigating back to the login screen, which may have the sign-out option... ⇲
 
Slow issue

Mobile deposits are slow

Fix: 1. Ensure good lighting: When taking pictures for mobile deposits, ensure you have good lighting and that the check is flat and clear in the... ⇲
 
Notifications issue

No instant notifications for transactions

Fix: 1. Enable notifications: Go to Settings > Notifications > First Security Bank and ensure notifications are enabled. Check that alerts are se... ⇲
 
Settings issue

Requires password entry every time

Fix: 1. Enable Face ID or Touch ID: If your device supports it, enable biometric authentication in the app settings to avoid entering your passwo... ⇲
 
Crashes issue

Linking other accounts causes crashes

Fix: 1. Ensure compatibility: Check if the accounts you are trying to link are supported by the app. Refer to the app's help section for a list o... ⇲
 
Messages issue

Error messages are unclear

Fix: 1. Take a screenshot: If you encounter an unclear error message, take a screenshot and refer to the app's help section or FAQ for clarificat... ⇲
 
Installation issue

Frequent need to delete and reinstall app

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the First Security Bank app, and select 'Offload App'. This will clear t... ⇲
 
Account issue

Limited access to account information

Fix: 1. Explore the app: Navigate through the app to see if there are sections you may have missed that provide additional account information. 2... ⇲
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 what users are saying
Good experience
96.5%

Bad experience
1.9%

Neutral
1.6%

~ from our NLP analysis of 13,026 combined software ratings.

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 Private Data First Security Bank collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics