fix problems on LearnEnglish Podcast [iphone]

—— Run into issues on LearnEnglish Podcast? Get help pending when official support gets back to you!

LearnEnglish Podcast

Info:

company: British Council

: http://learnenglish.britishcouncil.org/en/apps/elementary-podcasts

: learnenglish.britishcouncil.org

Chat with our AI-based LearnEnglish Podcast Support

🛠️ Common LearnEnglish Podcast Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Ads appear on different devices despite purchase

Fix: Ensure that you are logged into the same Apple ID on all devices where you are experiencing ads. Sometimes, purchases are tied to the Apple... ⇲

LearnEnglish Podcast crashes immediately after opening due to ads

Fix: Clear the app's cache and data. Go to Settings > General > iPhone Storage, find the LearnEnglish Podcast app, and select 'Offload App'. This... ⇲

Compatibility issue

Home page does not work on iOS 13.5.1

Fix: Try restarting your iPhone. Sometimes, a simple restart can resolve temporary glitches that affect app functionality. Press and hold the pow... ⇲

Customization issue

No option to translate new words within the app

Fix: Use a separate translation app alongside LearnEnglish Podcast. Download a translation app like Google Translate, and manually input the word... ⇲

No copy feature for words

Fix: Take a screenshot of the word you want to copy. On most iPhones, press the side button and the volume up button simultaneously. You can then... ⇲

Limited playback speed options

Fix: Check the app settings for any playback options. Sometimes, playback speed settings are hidden in the app's settings menu. Look for an audio... ⇲

More options needed for favorites and vocabulary lists

Fix: Create a separate document or note for your favorites and vocabulary lists. Use a notes app to manually track your favorite episodes and voc... ⇲

Content issue

Need for more podcast episodes

Fix: Check if there are any updates or new episodes available. Sometimes, episodes are released on a schedule, and you may need to refresh the ap... ⇲

UI issue

Subjects' words are too hard to identify and understand

Fix: Use a dictionary app or website to look up difficult words. When you encounter a word you don't understand, quickly search for its meaning u... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.0%

Neutral

3.0%

Bad experience

2.1%

~ from our NLP analysis of 8,044 combined software ratings.

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Private Data LearnEnglish Podcast collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

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