fix problems on PrizePool [iphone]

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—— Run into issues on PrizePool? Get help pending when official support gets back to you!

PrizePool: Banking Rewarded
Info:
company: PrizePool, Inc.
: http://help.getprizepool.com/
: getprizepool.com
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UI issue

Confusing debit card purchase logging

Fix: To better track your debit card purchases, create a personal log or spreadsheet where you can manually enter each transaction along with the... ⇲
 
Settings issue

Lack of exportable transaction history

Fix: As a workaround, take screenshots of your transaction history within the app. You can then compile these images into a document for your rec... ⇲

No clear tax reporting features

Fix: Keep a personal record of your winnings and any relevant transactions for tax purposes. This can be done using a simple spreadsheet to track... ⇲
 
Account issue

Difficulties in changing bank account

Fix: To change your bank account, navigate to the settings or account management section of the app. Look for an option to update your bank infor... ⇲

Account suspension without clear communication

Fix: Regularly check your email and app notifications for any messages from PrizePool regarding your account status. If you suspect your account... ⇲

Subscription cancellation issues

Fix: To cancel your subscription, navigate to the subscription management section in the app settings. Follow the prompts to cancel your subscrip... ⇲

PrizePool can lock funds without notice

Fix: Regularly monitor your account for any notifications or alerts regarding locked funds. This can help you stay informed about your account st... ⇲
 
Payments issue

No automatic prize deposits

Fix: To manage your prize winnings more effectively, consider setting a reminder to manually deposit your prizes into your account as soon as you... ⇲

High annual fee for premium features

Fix: Evaluate whether the premium features are worth the cost for your usage. If not, consider downgrading to a free version or exploring alterna... ⇲
 
Features issue

Limited community features

Fix: Engage with other users through social media platforms or forums dedicated to PrizePool. This can help you connect with a community outside... ⇲

Limited features for tracking savings goals

Fix: To track your savings goals, consider using a separate budgeting app that allows for goal tracking. You can link your PrizePool account to t... ⇲
 
Bugs issue

Inconsistent prize winnings

Fix: To better understand your prize winnings, keep a detailed log of your entries and winnings. This will help you track patterns and identify a... ⇲
 
Transparency issue

Lack of transparency in prize distribution

Fix: Stay informed by regularly checking the app for updates or announcements regarding prize distribution. This can help you understand the proc... ⇲
 
Support issue

Customer service delays in resolving issues

Fix: To expedite responses, prepare a detailed description of your issue before contacting customer service. Include screenshots if possible, as... ⇲
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 what users are saying
Good experience
87.6%

Bad experience
8.3%

Neutral
4.1%

~ from our NLP analysis of 3,099 combined software ratings.

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 Private Data PrizePool collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics