fix problems on WatchPower [iphone]

—— Run into issues on WatchPower? Get help pending when official support gets back to you!

WatchPower

Info:

company: 祥梯孟

: http://app.shinemonitor.com/bin/PrivacyPolicy/WatchPower_support.txt

Chat with our AI-based WatchPower Support

🛠️ Common WatchPower Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Setup process is difficult with frequent connection failures

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Restart... ⇲

No notifications outside the app for power outages or low battery

Fix: 1. Check the app settings to ensure that notifications are enabled. Open the WatchPower app, go to Settings, and look for Notification setti... ⇲

Notifications issue

Inability to set notifications for power source failures

Fix: 1. Open the WatchPower app and navigate to the settings menu. Look for an option related to alerts or notifications. 2. If the option is not... ⇲

Network issue

Device not showing in app despite being online

Fix: 1. Ensure that the device is connected to the same Wi-Fi network as your iPhone. 2. Restart the app and your device to refresh the connectio... ⇲

Intermittent connectivity issues with inverters

Fix: 1. Check the inverter's firmware and update it if necessary. Refer to the inverter's manual for instructions on how to update. 2. Ensure tha... ⇲

WatchPower fails to connect to the internet

Fix: 1. Check your iPhone's internet connection by opening a web browser and visiting a website. 2. Restart your iPhone and try connecting again.... ⇲

Features issue

No daily output graphing feature

Fix: 1. Check the app settings to see if there is an option to enable daily output graphing. 2. If the feature is not available, consider using a... ⇲

Limited data provided compared to other suppliers

Fix: 1. Explore the app settings to see if there are options to enable more detailed data reporting. 2. Check the user manual for any tips on acc... ⇲

Lack of load consumption and storage production data

Fix: 1. Check the app settings to see if there are options to enable load consumption and storage production data. 2. Restart the app to refresh... ⇲

Crashes issue

Recent update causes app crashes and freezes

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Check for any additional updates for the app that may fix the crashing issue. Go to... ⇲

Downloads issue

No option to download historical data

Fix: 1. Check the app settings for any export options. 2. If no option exists, consider taking screenshots of the data for your records. OR 1.... ⇲

UI issue

Device overview shows devices but device tab is empty

Fix: 1. Restart the app and your device to refresh the connection. 2. Check for any updates for the app that may fix this issue. OR 1. Uninsta... ⇲

Incorrect power flow display

Fix: 1. Restart the app and check if the display corrects itself. 2. Ensure that all devices are properly connected and configured. OR 1. Manu... ⇲

PV input values not visible

Fix: 1. Check the app settings to ensure that PV input values are enabled for display. 2. Restart the app to refresh the data. OR 1. If the va... ⇲

No PV wattage displayed on main screen

Fix: 1. Check the app settings to see if there is an option to enable PV wattage display. 2. Restart the app to refresh the data. OR 1. Manual... ⇲

Power source indicators not functioning

Fix: 1. Restart the app and your devices to refresh the connection. 2. Check the app settings to ensure that power source indicators are enabled.... ⇲

Support issue

Customer service unresponsive

Fix: 1. Check the app for any FAQs or troubleshooting guides that may help resolve your issue. 2. Look for community forums or user groups where... ⇲

Account issue

Inability to reset user credentials

Fix: 1. Look for a 'Forgot Password' option in the app or on the login screen. 2. If no option exists, try uninstalling and reinstalling the app... ⇲

No user reset or password recovery options

Fix: 1. Look for any options in the app settings that may allow you to reset your password. 2. If no options exist, consider uninstalling and rei... ⇲

Syncing issue

Multiple devices show no data in overview

Fix: 1. Ensure that all devices are properly connected to the app and that they are powered on. 2. Restart the app and your devices to refresh th... ⇲

Registration issue

Registration process fails with no clear error

Fix: 1. Ensure that you are entering all required information correctly and that your internet connection is stable. 2. Try registering using a d... ⇲

Performance issue

Poor performance across multiple devices

Fix: 1. Ensure that all devices are running the latest version of the app. 2. Restart the devices to clear any temporary issues. OR 1. Check y... ⇲

Updates issue

Outdated technology needs updating

Fix: 1. Check for any available updates for the app in the App Store. 2. Ensure that your iPhone is running the latest version of iOS. OR 1. C... ⇲

Compatibility issue

Wi-Fi module required for functionality

Fix: 1. Ensure that the Wi-Fi module is properly installed and configured according to the device's manual. 2. Check the app settings to ensure i... ⇲